Library Assistant (Part-Time)

Job Title: Library Assistant

Department: Library

Reports to: Library Director

Direct Reports: None

Employment Status: Part-Time or Full-Time/ Non-Exempt

Grade: G01 - $15.32 / hour

GENERAL DESCRIPTION:

The purpose of this position is to assist patrons in all aspects of library services and to provide general support by shelving, cataloging, and maintaining books.

ESSENTIAL DUTIES:

• Provides customer service support; greets visitors, answers phones and emails; assists public with questions and concerns.
• Assists patrons with locating books, placing holds, checking books in and out, and paying fines.
• Assists patrons with public computers, printing, scanning, and copying.
• Processes applications for library cards.
• Receives library card applications; reviews for completeness; enters/updates patron data; explains rules and procedures to new patrons.
• Sorts and shelves library materials; locates and re-shelves materials that have been misplaced.
• Accepts payments for overdue fines, copies, etc.; counts and records money as needed.
• Assists with event preparation and special projects.
• Communicates with supervisor, co-workers, other departments, citizens, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. All incumbents may not perform all job duties listed, and some incumbents may perform duties which are not listed.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of department and city policies and procedures, and relevant federal, state, and local laws and regulations
• Knowledge of book classification systems
• Knowledge of computers and job-related software programs
• Knowledge of various office equipment, e.g., public computers, printers, scanners, and copiers
• Excellent customer service skills
• Excellent organizational skills
• Ability to perform simple mathematical computations
• Ability to multi-task
• Ability to maintain composure in stressful customer service situations
• Ability to exercise sound judgment within the scope of responsibility
• Ability to establish and maintain effective working relationships with co-workers, supervisors, and the public.
• Must be able to work nights and weekends

MINIMUM QUALIFICATIONS:

High School Diploma/GED; customer service experience is strongly preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

ESSENTIAL PHYSICAL REQUIREMENTS:

The physical activities required for this position involve: Sitting, standing, walking; climbing, reaching, stooping, crouching, and kneeling.

This position requires lifting: Up to 10 pounds.

This position has the following special vision requirements: Ability to view information in print and electronically. Ability to read spine labels.

ENVIRONMENTAL WORKING CONDITIONS:

The following environmental conditions and hazards may be encountered while working in this position: None.