Library Info Specialist 2 - Access Services

The College of University Libraries and Learning Sciences (CULLS) seeks a full-time Library Information Specialist 2 to provide excellent customer, circulation, and reference services along with facility oversight to ensure a safe and productive learning environment.

The successful candidate will bring library and/or public service provision experience and skills, a proven ability to work effectively in a team environment, and interest in learning new skills. They will monitor daily operations and participate in implementing and communicating operating policies and procedures. They will perform moderately complex and specialized tasks in a fast-paced public service setting within University Libraries and may coordinate, prioritize, and oversee the work of other staff and/or student employees. Regular work assignments may involve service and process improvement. Contributing to the creation of an inclusive environment for all library users is an ongoing responsibility.

The position is based in Zimmerman Library with the following anticipated schedule during the academic semester: Tuesday through Friday from 6:30am to 3:30pm and 9:00am to 6:00pm on Saturday. During summer and intersession periods, the position would generally follow a Monday – Friday 7am – 4pm schedule, though weekend day shifts may occasionally be required.

The successful candidate will join Access Services, the team that helps UNM and community library users access information by providing services across multiple library buildings and online in the areas of circulation, resource sharing (Interlibrary Loan/Document Delivery), technology lending, course reserves, information and research help, and collection maintenance. Within the UL’s main campus buildings, we provide comfortable and dynamic spaces to support individual and collaborative learning. We also offer programming within library spaces to engage our campus and community with information and ideas. The Access Services team is based in three open library facilities on UNM’s Central Campus and the high bay, high density repository on UNM’s South Campus. Zimmerman is the state’s largest library located at the heart of the state’s flagship university. This 300,000 square foot building is home to over a million volumes, the Center for Southwest Research, the Organization, Information, and Learning Sciences Department, the Adobe Creative Commons, the Indigenous Nations Library Program, and a variety of student spaces designed for both individual study and group activity.

The University Environment

UNM is a Tier I Research Institution. To support UNM’s campus constituents and colleagues, the College of University Libraries & Learning Sciences (CULLS) affirms its commitment to honor diversity, ensure fairness and access, and create an environment where all employees are treated respectfully.

CULLS Includes the Organization, Information and Learning Sciences (OILS) academic program, and the UNM Press. University Libraries is a member of the Association of Research Libraries, the Greater Western Library Alliance, and the New Mexico Consortium of Academic Libraries. University Libraries contains over 3 million volumes and includes three central campus libraries: Centennial Science & Engineering Library, Fine Arts & Design Library, and Zimmerman Library (humanities, social sciences, and education). A fourth facility, the South Campus Repository, serves as a long-term offsite repository for library collections.

Founded in 1889, the University of New Mexico sits on the traditional homelands of the Pueblo of Sandia. The original peoples of New Mexico – Pueblo, Navajo, and Apache – since time immemorial, have deep connections to the land and have made significant contributions to the broader community statewide. We honor the land itself and those who remain stewards of this land throughout the generations and acknowledge our committed relationship to Indigenous peoples. We gratefully recognize our history.

See the Position Description for additional information.

Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Experience performing a variety of specialized library tasks that require attention to detail and correctly implementing procedures.

• Experience with customer service including services delivered in person, by phone, email, chat, and/or text.

• Experience working independently with facilities responsibilities including opening/closing, building oversight, safety protocols, security reporting, and emergency response.

• Demonstrated use of Microsoft Office Suite and knowledge of specialized software (SpringShare products, ILS products, ILL products).

• Demonstrated commitment to working effectively and collegially in a team-based environment within a diverse campus community.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.