Manager - Access Management Support (Mashreq Global Network Pakistan)

Job Purpose

Manage and control User Profile Administration (UPA) support for users across MB / TBMS / Taqania / MIT / Injaz / Doha / MGN PAK and overseas offices to ensure efficient and secure support to end users. The support should be always available and upon call as well.

Key result Areas

• Basic understanding of Access Management.
• Participate in rotational assignments across various departments.
• Analyze business processes and recommend technical solutions to improve efficiency.
• Support digital transformation initiatives and contribute to innovation-driven projects.
• Collaborate with cross-functional teams to understand business needs and deliver solutions.
• Prepare reports, documentation, and presentations for stakeholders and senior management.
• Continuously learn/apply new technologies, tools, and frameworks relevant to assigned projects.
• Complete training milestones and assessments as per the MTO development program.

Knowledge, Skills and Experience

Key Skills & Competencies:

• Strong analytical and problem-solving skills.
• Basic knowledge of User Profile Administration.
• Effective communication and interpersonal skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Team player with a proactive and positive attitude

Eligibility Criteria:

• Education: Bachelor's or Master’s degree (BS) in Computer Science, Software Engineering, Information Technology, or a related field from an HEC-recognized university.
• Experience: Fresh graduates or up to 1 year of relevant internship/work experience.
• Certification: Active Directory Certification is must.