Manager Accounts

Job Overview

We are seeking a highly motivated and detail-oriented account manager to join our team. The ideal candidate will be responsible for managing client accounts, building relationships, and acting as a key point of contact for customers. You will oversee client communications, address inquiries, and ensure that clients are satisfied with the services provided, ensuring long-term retention and loyalty.

Key Responsibilities

• Manage client relationships. Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise.
• Maintain account records. Keep detailed records of client interactions, project progress, and account updates.
• Identify growth opportunities. Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.
• Collaborate with internal teams. Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals.
• Monitor performance and reporting. Track account performance metrics, report on key outcomes, and suggest areas for improvement.

Qualifications

• Proven experience as an account manager or in a similar client-facing role.
• Strong understanding of client relationship management, sales, and business development.
• Excellent communication and organizational skills.
• Ability to manage multiple client accounts and prioritize tasks.
• 3+ years of experience in account management, sales, or customer service.
• Proficiency in CRM software (e.g., Salesforce, HubSpot).
• A degree in business administration, marketing, or a related field is preferred.

Preferred Skills

• Experience in a specific industry relevant to the role (e.g., technology, healthcare, finance).
• Familiarity with project management tools and processes.
• Strong negotiation and problem-solving abilities.

Job Type: Full-time

Pay: Rs150,000.00 - Rs180,000.00 per month

Work Location: In person