Manager - IT PMO

Job Description

The role requires a proactive leader who can manage multiple stakeholders, optimize resource allocation, and ensure projects are delivered on time, within scope, and within budget. Operating in a dynamic, multinational environment, the PMO Manager will collaborate closely with business clusters including Digital, Logistics, Maritime & Shipping, Ports, and Economic Cities & Free Zones.

Responsibilities

• Develop, implement, and continuously improve PMO policies, processes, and templates aligned with Agile and PMP methodologies.
• Ensure all projects comply with organizational governance, risk management, and reporting standards.
• Monitor project portfolio performance and provide regular status updates to senior management.
• Oversee the planning, execution, and closure of IT and business projects across multiple clusters.
• Facilitate project prioritization, resource allocation, and issue resolution to ensure successful delivery.
• Support project managers in applying best practices and removing impediments to progress.
• Engage with internal stakeholders to understand business needs and ensure project alignment with strategic objectives.
• Coordinate cross-functional teams and foster collaboration across clusters and departments.
• Prepare and deliver clear, concise project communications and executive reports.
• Identify opportunities for process improvement and drive initiatives to enhance PMO effectiveness.
• Lead training and mentoring sessions for project teams on Agile, PMP, and project management best practices.
• Benchmark PMO performance against industry standards and recommend enhancements.

Qualifications

• Bachelor's degree in information technology or engineering (e.g., Engineering, Information Technology).
• Significant experience in digital infrastructure and/or software development project management.
• Certification in project management (e.g., PMP, PRINCE2).
• IT Project Delivery (Advanced).
• Project Portfolio Management Tools (e.g., MS Project, Jira, Clarity) (Advanced).
• Risk & Issue Management (Advanced).
• Stakeholder Management (Advanced).
• Minimum 8 - 10 years of experience in related fields (IT, Enterprise Resource Planning Systems, Information security, etc.).

Soft Skills

• Exceptional communication (written, visual, verbal).
• Stakeholder management.
• Leadership.
• Presentation skills.
• Written and spoken English is essential. Knowledge of Arabic will be an added advantage.