Manager- Managed Solutions

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest-growing, exciting logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded individuals, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills and provides everything you need to go all-in on yourself, your teammates, and our clients.

We empower our team members to become champions in their fields by nurturing a culture built on honesty, adaptability, and commitment. Here, your directness and resilience are celebrated, and your willingness to hold yourself and others accountable to shared goals drives success. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

About the Position

ITS Logistics is expanding our Managed Solutions business and looking for a Manager of Managed Solutions to make an immediate impact. This role will drive daily operations, manage vendors, and align transportation, procurement, and fulfillment — while serving as the critical link between customer needs and internal teams. Based in our South Brokerage office in Fort Worth, TX and reporting to the President of Transportation, the Manager of Managed Solutions will play a foundational role in shaping the program and will have significant visibility and impact as we grow in this space.

Principle accountabilities

• Leads operational execution for one or multiple managed customers.
• Manages daily vendor relationships, including carriers, 3PLs, and warehouse partners.
• Oversees procurement processes, ensuring vendor compliance, cost competitiveness, and strong service levels.
• Leads contract execution, SOW compliance, and account onboarding.
• Acts as a “ground-level operator” - directly solving problems, escalating issues, and ensuring commitments to customers are met.
• Collaborates with Brokerage leadership and internal stakeholders to balance resource allocation across accounts.
• Trains and mentors operations team members in procurement and vendor management practices.
• Identifies process improvements and helps shape the foundation of the ITS Fulfillment Network.
• Partners with IT to enhance reporting, visibility, and performance metrics.

Position Requirements

• 5+ years’ experience in Managed Solutions or 3PL operations.
• Strong background in operations and procurement with exposure to reporting/analytics and technology.
• Proven experience managing multiple vendors (carriers, 3PLs, or warehouse partners).
• Distribution & Fulfillment experience preferred.
• Hands-on operator comfortable solving problems in real-time.
• Strong communication and negotiation skills with both customers and suppliers.
• Ability to travel weekly to customer sites.
• Bachelor’s degree in supply chain, Business, or related field preferred.