Manager Operations

• Oversee all hotel operations including front office, housekeeping, food & beverage, and maintenance.
• Ensure operational procedures comply with company standards and regulatory requirements.
• Monitor daily performance metrics and take corrective actions as needed.
• Maintain high standards of customer service and guest satisfaction.
• Address guest complaints and feedback promptly to ensure resolution.
• Implement initiatives to enhance the guest experience.
• Recruit, train, supervise, and motivate hotel staff.
• Conduct regular performance evaluations and implement development plans.
• Foster a positive work environment and ensure effective team communication.
• Monitor and manage the hotel budget, including revenues, expenses, and payroll.
• Prepare financial reports, forecasts, and operational plans.
• Identify opportunities to increase revenue and reduce costs.
• Ensure compliance with health, safety, and sanitation standards.
• Maintain quality standards in all hotel departments.
• Implement and monitor hotel policies and procedures consistently.
• Develop and execute strategies to improve operational efficiency and profitability.
• Analyze market trends and competitor activity to maintain competitive advantage.
• Support marketing and promotional activities to increase hotel occupancy and revenue.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Provident Fund

Work Location: In person