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Manager, PLM Operations
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Role Overview
The Manager - PLM Operations is responsible for managing, developing, and expanding a high-performing team dedicated to PLM operations support. This leader will create and execute strategies to optimize PLM processes and systems, ensuring excellent service delivery to a global user base. The role requires close collaboration with cross-functional stakeholders, driving continuous improvement and supporting business objectives through effective PLM operations.
Key Responsibilities
- Team Leadership & Development
- Lead, mentor, and grow a team of PLM Operations Support specialists.
- Foster a culture of excellence, collaboration, and continuous learning.
- Set clear performance goals, conduct regular reviews, and support professional development.
- Strategy & Execution
- Develop and implement PLM operations strategies aligned with organizational goals.
- Drive process improvements, automation, and standardization across PLM support functions.
- Monitor and report on KPIs, ensuring operational effectiveness and efficiency.
- Global Collaboration & Support
- Serve as the primary point of contact for global PLM users, ensuring their needs are met.
- Coordinate support activities across regions, managing priorities and resource allocation.
- Facilitate knowledge sharing and adoption of best practices within the global user community.
- Stakeholder Engagement
- Partner with IT, Engineering, Manufacturing, and other business units to deliver integrated PLM solutions.
- Communicate effectively with all levels of the organization, translating technical requirements into business outcomes.
- Change Management
- Lead change initiatives related to PLM systems, processes, and tools.
- Support user training and adoption of new functionalities or upgrades.
Qualifications
- Bachelor’s degree in Engineering, Information Systems, Business, or related field (Master’s preferred).
- 7+ years’ experience in PLM operations, support, or related areas.
- 3+ years’ experience in team leadership or people management.
- Proven track record in developing and executing operational strategies.
Required Skills
- Familiarity with one or more major PLM platforms (e.g., Siemens Teamcenter, PTC Windchill, Dassault ENOVIA, Dassault 3DX).
- Working familiarity with CAD platforms (such as CATIA, NX, Creo, SolidWorks, AutoCAD).
- Knowledge of engineering design processes, including systems engineering and product lifecycle management.
- Excellent leadership, coaching, and team-building abilities.
- Strong written and spoken communication skills.
- Effective communicator with experience supporting global teams.
- Strategic thinker with strong analytical and problem-solving skills.
- Project management and change management expertise.
Preferred Competencies
- Experience with Dassault 3DX platform strongly preferred.
- CM2 certification preferred.
- Experience working in a multinational/multicultural environment.
- Lean, Six Sigma, or other process improvement certifications.
- Familiarity with regulatory compliance in engineering/manufacturing industries.
Additional Information
- Occasional international travel may be required.
- Flexible work arrangements available.
- Commitment to fostering a diverse and inclusive workplace.
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
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