Manager - Talent Development & Learning

About VGL Group

Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.

Multi-Channel Presence

VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms:

• Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence.
• TJC, UK – Reaches 27M+ homes through TV and digital platforms.
• Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence.
• Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform.
• Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products.

Social Impact & ESG Initiatives

• Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK.
• Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities.
• Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives.
• IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit.
• Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited

Talent & Culture

• Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership.
• Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence.
• GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China.

Recognition & Achievements

• Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones.
• Operational Excellence – A strong track record in value-driven retail and customer-centric growth.

We are seeking a visionary Manager - Talent Development & Learning who will architect and execute global learning strategies that drive organizational capability, accelerate performance, and fuel our ambitious growth trajectory across five countries. This is a rare opportunity to build and shape learning ecosystems from the ground up in a dynamic, multi-cultural retail environment.

This is an Individual Contributor (IC) role with access to cross-functional resources and visibility to leadership. The right candidate will have the autonomy to innovate, the platform to influence, and the opportunity to transition into a leadership role as the function scales.

What You'll Do

Strategic Learning Architecture

• Design and deploy a comprehensive global talent development framework aligned with VGL's business strategy, growth objectives, and cultural values across India, the US, Germany, the UK, and China.
• Conduct organization-wide learning needs assessments and translate business challenges into scalable learning interventions.
• Build competency frameworks and career progression pathways for critical roles across retail, operations, supply chain, technology, and corporate functions.
• Create a 2-year learning roadmap with clear metrics, milestones, and ROI measurement frameworks.

Program Design & Delivery Excellence

• Develop and execute high-impact leadership development programs for emerging leaders, mid-level managers, and senior executives.
• Design role-specific functional training curricula (sales excellence, customer service, merchandising, supply chain, digital commerce, manufacturing operations)
• Build onboarding and assimilation programs that reduce time-to-productivity and enhance new hire retention across geographies.
• Create blended learning experiences using digital platforms, virtual instructor-led training (VILT), microlearning, coaching, and experiential methodologies
• Develop change management and transformation enablement programs to support business pivots and strategic initiatives.

Global Learning Operations

• Establish and manage the Learning Management System (LMS) with multi-language, multi-timezone capabilities.
• Partner with global HR teams to identify and prioritize talent development interventions for high-potential employees and succession pipeline candidates
• Curate and manage relationships with external learning vendors, business schools, and consultants for specialized programs
• Design train-the-trainer programs to build internal facilitation capability across locations
• Create measurement dashboards tracking learning effectiveness, behavior change, business impact, and ROI

Culture & Engagement

• Champion a continuous learning culture through learning campaigns, knowledge-sharing platforms, and recognition programs.
• Design peer learning forums, communities of practice, and mentoring programs to accelerate knowledge transfer
• Launch innovation and upskilling initiatives focused on emerging capabilities (AI/ML, data analytics, digital marketing, sustainability)
• Support diversity, equity & inclusion (DEI) learning interventions aligned with organizational values.

Cross-Functional Collaboration

• Partner with business leaders to identify performance gaps and co-create learning solutions
• Collaborate with HR COEs (Talent Acquisition, Performance Management, Compensation & Benefits) to ensure integrated talent strategies.
• Work with IT/Technology teams to leverage digital tools for learning delivery and analytics.
• Engage with Communication teams to amplify learning initiatives and drive participation.

What You Bring to the Table

Essential Qualifications

• 10-15 years of dedicated experience in Talent Development, Learning & Development, or Organization Development roles
• Proven track record of designing and delivering enterprise-wide learning programs in multi-country, multi-cultural environments
• Strong expertise in adult learning principles, instructional design, competency modeling, and learning measurement
• Experience working in retail, e-commerce, manufacturing, or consumer goods industries is highly preferred.
• Demonstrated ability to operate independently as an IC while influencing senior stakeholders and driving cross-functional initiatives
• MBA/PGDM in HR or Bachelor's/master's degree in Learning & Development, Organizational Psychology, or related field

Core Competencies

• Strategic thinking: Ability to translate business strategy into actionable learning roadmaps
• Program design excellence: Expertise in creating engaging, results-driven learning experiences across modalities (in-person, virtual, digital, experiential)
• Analytical rigor: Data-driven approach to measuring learning effectiveness and business impact
• Stakeholder management: Exceptional ability to influence without authority and build credibility with business leaders
• Project management: Track record of managing multiple complex programs simultaneously with strong attention to detail and execution excellence
• Change leadership: Comfort with ambiguity and ability to drive transformation in fast-paced environments
• Global mindset: Cultural sensitivity and experience navigating diverse work cultures across geographies
• Technology savviness: Hands-on experience with LMS platforms, learning technologies, and digital content creation tools

Desired Skills

• Experience with leadership assessment tools (MBTI, DISC, Hogan, etc.) and 360-degree feedback processes
• Exposure to coaching and facilitation methodologies
• Familiarity with learning analytics, AI-powered learning platforms, and emerging L&D technologies
• Understanding of retail operations, omni-channel customer experience, and supply chain dynamics
• Ability to create content in multiple formats (presentations, videos, job aids, e-learning modules)

What We're NOT Looking For

This is a specialized role requiring deep expertise in Talent Development and Learning. Candidates whose primary experience is in:

• Compensation & Benefits
• HR Operations or HRIS
• Recruitment/Talent Acquisition
• Employee Relations or Labor Law
• Payroll or HR Administration

...are encouraged to explore other opportunities within VGL that align with their expertise.

Selection Process

Our rigorous selection process is designed to identify exceptional talent who align with VGL's culture and can deliver impact from day one:

Candidates will be kept informed at every stage, and we commit to a decision within 3-4 weeks from initial application.

Why Join VGL?

Global Impact: Shape learning strategies across 5 countries and influence thousands of employees

Autonomy & Ownership: IC role with entrepreneurial freedom to build and experiment

Career Growth: Clear pathway to leadership as the function scales

Innovation-Friendly: Work in a Great Place to Work-certified organization that values new ideas

Diverse & Inclusive: Join a company committed to ESG principles and sustainable business practices

Industry Leader: Be part of a vertically integrated retail powerhouse with unique competitive advantages

Learning Budget: Access to conferences, certifications, and professional development opportunities

Compensation & Benefits

Competitive salary commensurate with experience

Comprehensive health insurance for self and family

Learning & development budget for certifications and conferences

Flexible leave policy

Performance-based incentives

ESG-driven workplace with a focus on sustainability and wellbeing