Manhattan Analyst

Job Description Summary

This role is responsible for leading the business analysis and quality assurance activities in accordance with solution development methodology and supporting IT projects. Analysts III manage end-to-end project execution, including planning, coordinating, and monitoring tasks assignment and completion; create and maintain project artifacts, and ensure appropriate definition and execution of user acceptance testing. They liaison with end users, software vendors, and programmers to achieve the projected outcomes when troubleshooting issues, implementing new systems, and upgrading existing systems while holding accountability for the end-to-end implementation. They provide coaching & guidance to Analysts I & Analysts II in executing their tasks & responsibilities.

This role is responsible for ensuring the successful implementation and support of Warehouse Management IT systems, primarily Manhattan Associates Active platform, including Solution design, Development, Testing and deployment. As a Manhattan Active Functional Analyst, you will play a crucial role in configuring and implementing the Manhattan Active Warehouse Management System (WMS) to meet our business needs. Your expertise will ensure that the MAWM solution is effectively customized, deployed, and supported, enabling efficient warehouse operations. You will provide expertise with Business Processes for Manhattan Active Warehouse Management with focus on MAWM Outbound processes.

7+ years of experience in Supply chain with specialization in WMS applications, 5+ years of directly related experience withManhattan Active implementations and management of IT Operations with focus on Outbound processes. Industry experience in pharmaceutical distribution, wholesale distribution, supply chain and warehouse management systems

Job Description:

Primary Duties & Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements for our MAWM implementations.
• Manages the development, configuration, deployment, monitoring, maintenance, and support of IT systems -primarily Manhattan Associates Active WM platform (MAWM). Experience with Supply Chain systems including TMS, WMS, Parcel Optimization and visibility are beneficial.
• Responsible for building out and optimizing a Global Center of Excellence to support global solutioning, testing, configuration, and deployment support for Manhattan Active WM and associated supply chain systems. Leveraging centralized capabilities for design, build/config, test and deployments for multi-country transformation programs, ensuring timely and successful delivery.
• Provide training and support as required to ensure effective adoption and utilization of the solution.
• Develop and maintain comprehensive documentation, including configuration guides, user manuals, and training materials where necessary.
• Troubleshoot and resolve issues related to MAWM configuration.
• Collaborate with cross-functional teams, including IT, operations, and third-party vendors, to ensure seamless integration and operation of our MAWM solutions.
• Identify opportunities for process improvements and optimization within our MAWM solutions.
• Works closely with Business to ensure delivery of desired IT solutions
• Provides suggestions on how new technical capabilities will be delivered into the business
• Ensures appropriate compliance with project delivery methodologies and processes, identifying issues and opportunities to promote continuous improvement of the process
• Stay up to date with the latest developments and best practices in MAWM.

Job Type: Full-time

Work Location: In person