Marketing Assistant

Are you a creative multi-tasker who loves keeping things organized and making a difference in your community? TCAT is looking for a Marketing Assistant to help us stay connected with the public, support our outreach efforts, and keep our marketing materials fresh and engaging!

What You’ll Do:
This is a dynamic role where no two days are quite the same! You’ll work closely with our Manager of Communications & Marketing and help with everything from social media to event planning. Here’s a glimpse of what’s on your plate:

• ADA Application Processing & Compliance: Help ensure accessibility for all riders
• Event Coordination & Public Outreach: Assist with community events and campaigns
• Social Media Content Creation: Share updates, stories, and visuals that connect with our riders
• Admin Support: Keep the marketing dept running smoothly behind the scenes
• Customer Service Backup: Step in at the front desk when needed
• Website & Marketing Material Updates: Keep our public-facing content current and polished
• Photo & Art Archive Management: Organize and maintain our visual assets

You don’t need to be an expert in everything listed here, but if you’re organized, creative, and comfortable working independently… you’ll thrive here!

Why Join TCAT?
We’re more than just buses… we’re a community connector! At TCAT, you’ll be part of a team that values civil rights, sustainability, and service. You’ll have the chance to grow your skills, contribute to meaningful projects, and help shape how we communicate with the public.

• Living wage certified employer
• Excellent benefits including generous contributions to medical insurance as well as fully employer-paid dental, vision, life, and disability insurance
• Generous PTO: vacation, sick time, paid holidays, floating holidays
Be part of a mission-driven team serving passengers and growing our transit services in Tompkins County!

Who We’re Looking For:

• 2–3 years combined relevant work experience or education
• Experienced in social media content and engagement (preferred)
• Strong customer service skills, attention to detail, and time management
• Solid graphic design skills and comfort with Microsoft Office suite
• Ability to work independently and collaboratively across teams