Marketing Manager - Spa

Marketing Manager - Spa

Become part of THE WORLD'S HOTTIEST LUXURY HOTEL GROUP. FIVE Hotels and Resorts set the gold standard in hospitality, redefining FIVE star service across the industry. As a Marketing Manager - Spa, you will deliver exceptional experiences across award winning destinations, driving growth for our spa and wellness brands.

Qualifications

• A Bachelor's Degree in Marketing, Advertising, Communications or a related field is preferred.
• Proven track record and experience in a marketing role within the spa and wellness sector.
• Proactive nature with meticulous eye for detail, ensuring every operation is curated to perfection.
• Excellent interpersonal skills to engage guests, FIVE Tribe members and stakeholders.
• Superior problem solving skills and the competence to exceed expectations in dynamic and competitive operational environments.
• Ability to find creative solutions and take ownership of all duties and tasks assigned while ensuring an unparalleled journey at FIVE.
• Knowledge and interest in social media platforms and marketing.
• Proficient in copywriting and communications.
• Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
• Hands on, can do spirit.

Key Responsibilities

• Create compelling, innovative and visually stunning social media content to elevate FIVE's spa concepts and events.
• Manage social media calendars, support photoshoots, copywrite brand focused messages for scheduled posts, and attend events to capture social media stories.
• Address guest concerns and reviews on all social media and online platforms, coordinating with internal departments for five star service.
• Track relevant influencers to identify opportunities to elevate the brand and extend FIVE's reach through collaborations.
• Upload approved blog articles and brief graphic designers to create accompanying images.
• Collaborate with the public relations agency, providing briefs and imagery to enhance FIVE's reputation.
• Innovate creative ideas to drive revenue and sales across spa and wellness venues.
• Work with other FIVERs to develop and execute new event concepts.

Equal Opportunity Employer

FIVE is an equal opportunity employer. We do not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion, or other protected status. Learn more .

About FIVE Hotels and Resorts

FIVE Hotels and Resorts is a leader in sustainable luxury living. All properties are LEED Platinum certified, and FIVE Palm Jumeirah and FIVE Jumeirah Village hold international renewable energy certificates. The brand's commitment to sustainability, innovation and unparalleled guest experience defines our global stature.

Employment type: Full time Seniority level: Mid Senior