Marketing Specialist

Assisting the Marketing Manager with logistics of all Promotions & Events including ordering, staffing, and training.

Assists in the resolution of player and cross department challenges through interaction both on and off the casino floor. Work closely with hosts; slot department, cage, table games dept., F&B Dept, IT, Facilities and guest’s services/call center personnel to achieve departmental and company goals.

Ensure that all events and promotions are correctly staffed with contingency plans in place for system outages or other unplanned issues.

Ensure that all documentation is correctly filed and forwarded to the appropriate departments/recipients.

Ensure event expenses and reports are processed and maintained in a timely manner and in accordance with Caesars guidelines.

Filter all essential information about events/promotions to the appropriate departments and personnel.

Meet and greet players on casino floor, at special events, and at promotions, and assist them with any issues.

Support and maintain Caesars courtesy guidelines.

Promote outstanding guest relations. Provide personal attention to the guests; and ensure quality customer service in accordance with the company’s established marketing strategy.

Performs other duties as assigned.

Ensures collateral material for promotions and events is displayed prior to and recovered at the conclusion of each project.

Conducts inventory counts on casino floor and in warehouse.

Obtains and maintains winners release forms and enters them into systems for tracking purposes.

Tracks inventories and expenses for each assigned project.

Maintains record keeping for each project including tracking reports and analysis.