Medical Assistant/Receptionist

Medical Assistant/Medical Receptionist – Private Practice in Silicon Valley
Location: Mountain View, CA (El Camino Hospital)

Join a thriving private practice in the heart of Silicon Valley! We are seeking a highly organized, compassionate, and detail-oriented Medical Assistant/Medical Receptionist to join our healthcare team. The ideal candidate will provide both clinical and administrative support to ensure smooth daily operations and a positive patient experience. This role requires excellent communication skills, multitasking ability, and a strong commitment to patient care.

Key ResponsibilitiesFront Desk & Administrative Duties

• Patient Check-In & Check-Out: Greet patients, verify and update demographics, and ensure all required information is collected.
• Appointment Scheduling: Book, reschedule, and confirm patient appointments.
• Phone & Email Management: Answer phone calls, respond to emails, and direct inquiries appropriately.
• Orders & Documentation: Provide order forms to patients, upload forms to charts, and fax orders to satellite locations.
• EHR Management: Accurately update and maintain patient records in Practice Fusion, AMD, Epic, and U/S machine systems.
• Insurance Verification: Confirm patient copays, coverage, and pre-authorizations for all appointments and procedures.
• Billing & Payments: Process patient invoices, handle copayments, and assist with account management.
• Referrals: Send referrals to appropriate physician offices.
• Medical Records: Maintain and update medical records; send records to L&D, prenatal departments, and other necessary parties.

Clinical Duties

• Vital Signs & Patient Prep: Measure and document vital signs including blood pressure, pulse, weight, and height.
• Medication Administration: Administer injections or medications as directed by providers.
• Assisting Physicians: Prepare exam rooms, hand instruments to providers, and assist with minor procedures.
• Specimen Collection: Collect urine samples and perform basic laboratory tests.
• Room Turnover: Clean, restock, and prepare exam rooms between patient visits.
• Sanitization: Sterilize instruments and maintain a clean and safe clinical environment.
• Medical Supply & Inventory Management: Restock office and medical supplies.
• Patient Education: Provide instructions on medications, procedures, and follow-up care.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Ability to Commute:

• Mountain View, CA 94040 (Required)

Ability to Relocate:

• Mountain View, CA 94040: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person