Merchant Onboarding

A merchant onboarding job description typically includes the following responsibilities:

• Manage the onboarding process: Oversee the complete onboarding process from registration to activation, ensuring compliance with regulations.
• Provide customer support: Guide new merchants through the onboarding process, offer training, and troubleshoot any issues that arise.
• Collaborate with teams: Work closely with growth managers, key account teams, and internal stakeholders to track onboarding data and resolve issues.
• Data tracking and reporting: Maintain detailed records of merchant interactions and status updates, and provide insights to improve onboarding efficiency.
• Ensure compliance: Verify information and ensure that all compliance and regulatory requirements are met.
• Common requirements for this role include a bachelor's degree in business or finance, experience in customer service or sales, and strong organizational skills.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹14,250.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person