Multi-Property Sales Coordinator-EBC

The Multi-Property Sales Coordinator-EBC supports Sales Executives, Sales Managers and Senior Sales Managers with administration duties. Prepares customer contracts in a highly accurate and efficient manner. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Enters turned down and enquiry only leads, to ensure accurate capture of all enquiries. Manages the generic email enquiry log and distribution to the team, ensuring accurate tracking of all leads

• Strong organization skills
• Good attention to detail
• Strong communication skills (verbal, listening, writing)
• Knowledge of contractual agreements and legal implications
• Knowledge of group and conference business
• Knowledge of operations and associated challenges for all brands
• Effective decision making skills
• Ability to influence others
• Strong problem-solving skills
• Ability to use standard software applications and hotel systems including Opera, Microsoft Office, Internet, MARSHA etc.
• Good analytical skills
• Strong customer and associate relation skills
• Ability to develop and maintain relationships e.g., associates, customers, vendors.