Job Description
As an Advanced Engineering Support Specialist here at Honeywell, you will play a critical role in providing advanced engineering support for various projects and initiatives. You will lead and manage a team of engineers, ensuring the successful execution of engineering support activities and the delivery of high-quality solutions. In this role, you will collaborate with cross-functional teams to develop and execute project plans, ensuring that all engineering support requirements are met.
In this role, you will have a significant impact on the success of our engineering support operations. You will be responsible for managing a team of support specialists, providing guidance and support to resolve complex customer issues, and driving improvements in our support processes.
Responsibilities
Key Responsibilities
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Engineer high level designs using the best of breed technology to support Honeywell systems, including Virtualisation Architecture, Storage Architecture and Network Architecture.
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Have a good understanding of networks, network principles and IT industry processes and procedures including configuration management and change management.
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Protect the integrity of the Honeywell implemented software, server and network infrastructure and services.
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understanding of architecting and maintaining VLANs, SANs, WANs and LANs.
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Provide structured cabling Backbone design suitable for Data Center Network Architectures, in building and Campus.
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handling Mega and GIGA projects budgeting and technical analysis.
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judge and recommend pros and cons and cost effectiveness of the solution provided.
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Interact with other departments such as sales, presales, and procurement to provide a full and complete solution using other Honeywell products.
Qualifications
YOU MUST HAVE
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8 - 10 Years Experience in presales or solution consulting roles
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Technical Diploma and/or Tertiary Education / bachelor’s degree in information technology/systems or computer science (Essential).
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Certification and/or Training in relevant ICT industry technologies such as CCNA (Cisco), MCSA (Microsoft), Aruba, VCP-DCV, vSAN (VMware), EMC VNX, ITP, Microsoft AD / SQL
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Bachelor’s degree in information technology/ computer engineering OR Equivalent
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Technical level certifications from leading networking vendors minimum CCNP Level core, switching & routing, data Center, and cyber security or equivalent in different technology domains, CCIE are strongly recommended
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Technical experiences in networking IOT and IT, with hands-on experiences on switching, routing, wireless calculations, heat mapping, and collaboration solutions.
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Technical experience in cyber security scopes, and datacentre security solutions such as firewalls, proxies, VPN, SIEM, and others.
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Technical experience is virtualization and storage calculations for IT and IOT environment
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Strong influencing leadership, presentation, and technical write-up skills with strong oral and written communication skills.
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Experience in generating RFP, RFI, RFQs as well as responding to them.
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Ability to generate BOQ, HLD, LLD and other technical documents for proposals and project life cycle.
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Well versed with different vendor equipment and technologies especially in cisco, Aruba, extreme, Nokia, and ruckus, PaloAlto, Fortinet, Dell, and HP.
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Capability to understand and analyse complex requirements.
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In-depth understanding of Enterprise Networking products, solutions, and strategy.
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Strong understanding of Enterprise Networking market trends and challenges.
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Possesses deep understanding of complex technical sales engagements and takes actions accordingly to ensure project success.
WE VALUE
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Experience implementing Honeywell’s integrated product offerings and solutions and/or industry building automation software and solutions.
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Demonstrated financial, business, commercial and contractual acumen and experience.
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Understanding of building support systems such as BMS, Security and CCTV.
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Experience in implementing IT solutions and working IT Datacentres with vendors in a construction project environment.
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Experience in the implementation of ITIL practices, continuous improvement and client focused service delivery standards and methodologies in large and complex organisations.
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Certified Information Systems Security Professional (CISSP)
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.