Network Technician – On-Site (Des Moines, Iowa)

Position Overview

Advanced Network Professionals is looking for a motivated and well-rounded Network Technician to join our team. This role involves a variety of technology-related tasks including desktop support, server management, networking, phone systems, and door access. You do not need to know everything walking in, but a strong foundation in IT and a willingness to learn will go a long way.

Key Responsibilities

• Support, configure, and troubleshoot desktops, laptops, servers, and network devices
• Work with networking equipment including patch panels, jacks, fiber, and wireless gear
• Maintain and support client phone systems and door access technologies
• Monitor and manage client networks, troubleshoot issues, and ensure infrastructure is secure and reliable
• Manage firewalls, antivirus solutions, and wireless security setups
• Support Active Directory environments and Microsoft 365 administration
• Perform data backups and restores as needed
• Work through an electronic ticketing system to resolve client issues
• Take on a variety of tech support tasks depending on client needs and systems
• Maintain accurate documentation and service records

Preferred Qualifications

• Two or more years of experience in IT support, systems, or network administration
• Working knowledge of Windows Server (2012 and newer), Windows 10 or 11, and Microsoft 365
• Experience with Exchange, SharePoint, Teams, and Azure AD is helpful
• Familiarity with phone systems and access control technology
• Understanding of networking fundamentals including TCP/IP, DNS, DHCP, firewalls, and VPNs
• Comfortable working independently and communicating directly with clients
• Organized and able to manage multiple tickets or projects at once

Certifications That Are a Plus (Not Required)

• Microsoft certifications such as MCP, MCSA, or role-based Azure and Microsoft 365 certifications
• Cisco certifications such as CCNA or CCNP
• CompTIA certifications including A+, Network+, or Security+
• Experience with technologies from Fortinet, SonicWall, Ruckus, Barracuda, VMware, or Nimble

Benefits

• Health insurance reimbursement
• Performance-based bonuses
• 401(k) with employer matching
• Paid vacation and holidays
• PTO for personal or sick days
• Additional benefits for full-time employees

We are a growing technology company based in Spencer, Iowa with a new location in Des Moines, focused on delivering reliable and smart IT solutions to our clients. If you enjoy working on a variety of tech tasks and solving problems for businesses, we would love to hear from you.

Apply today to join the team at ANP.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Des Moines, IA 50314 (Required)

Ability to Relocate:

• Des Moines, IA 50314: Relocate before starting work (Required)

Work Location: In person