New Hire Support Specialist - YMCA of the North Shore

Are you organized, detail-oriented, and passionate about supporting people? The YMCA of the North Shore is looking for a New Hire Support Specialist to play a key role in welcoming new part-time staff and ensuring a smooth, compliant onboarding experience.

This position supports our hiring and HR processes, helping to build a strong, mission-driven team that delivers high-impact programs and services across our communities. If you thrive on coordination, communication, and creating positive first impressions, this role is for you!

What You’ll Do:

• Manage new hire setup: gather and verify documentation, ensure compliance with YMCA policies and legal requirements

• Coordinate onboarding with local Y's and internal departments (HR, Program Staff, etc.)

• Act as the go-to contact for new hires, providing clear guidance and support throughout the onboarding journey

• Maintain accurate and up-to-date digital records

• Help identify and resolve any issues related to the onboarding process

• Support efforts to recruit and onboard diverse, mission-aligned team members

Why This Role Matters:

• Helps ensure the Y is fully staffed to run critical programs for youth, families, and community members

• Sets the tone for a positive employee experience starting from day one

• Strengthens our ability to serve diverse communities with care, respect, and excellence

What We’re Looking For:

• High attention to detail and strong organizational skills

• Friendly, clear communicator who can work across departments

• Prior experience in onboarding, hiring, HR, or administrative support is preferred

• Comfort with managing confidential data and using digital systems

• A proactive mindset and alignment with the YMCA’s core values: Caring, Honesty, Respect, and Responsibility

Why Work for the Y?

At the YMCA, you’re more than an employee—you’re part of a mission-driven organization dedicated to making a difference.

✅ Professional Growth: Paid training, development, and advancement opportunities across seven YMCA locations
✅ Health Benefits: Medical, dental, and employer-funded life insurance for full-time staff
✅ Generous Time Off: 2 weeks paid vacation, plus sick and personal time for full-time employees
✅ Retirement Plan: 12% company contribution to your retirement fund (vested, no match required)
✅ Free Y Membership: Access to swim classes, fitness programs, discounts on childcare, camp, and more
✅ Mission-Driven Team: Work that supports your career, health, and well-being while creating a positive impact in your community

• Experience supporting onboarding or hiring processes, preferably with part-time staff

• Previous work in a nonprofit or community-based organization is a plus

• Excellent organizational and time management skills

• Strong attention to detail and accuracy

• Effective written and verbal communication skills

• Ability to work independently while also collaborating with a team

• Familiarity with HRIS systems or digital onboarding platforms is helpful

• Passion for the YMCA’s mission and a strong commitment to community service

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.