Office Assistant

Key Responsibilities:

Administrative Support

• Assist with general office organization, filing, and correspondence.
• Manage incoming calls, emails, and inquiries; route to appropriate team members.
• Maintain accurate records, reports, and digital documentation.
• Support management with scheduling, vendor coordination, and meeting preparation.
• Monitor office supplies and coordinate reorders as needed.

Resident Relations & Customer Service

• Greet residents, guests, and vendors in a professional and welcoming manner.
• Respond to resident requests or questions and ensure timely follow-up.
• Assist with resident communications, notices, and newsletters.
• Help coordinate resident events or hospitality services as needed.

Operational & Field Support

• Review security camera footage when issues or incidents arise and compile findings for management.
• Investigate resident concerns or tenant claims in coordination with management.
• Perform periodic inspections of occupied units to ensure compliance with community standards and identify maintenance needs.
• Assist with pest control treatments and coordinate directly with the designated vendor during on-site visits.
• Provide hands-on support to the Maintenance Coordinator for projects or property tasks that extend beyond general office duties.
• Support maintenance and vendor scheduling for work orders, inspections, and follow-ups.
• Maintain lobby, office, and amenity presentation in alignment with luxury brand standards.

Data Entry & Reporting

• Enter invoices, service requests, and vendor information into property software.
• Update and maintain spreadsheets, reports, and internal tracking logs.
• Assist management with compiling monthly reports or compliance documentation.

Schedule & Compensation:

• Tuesday-Friday, 9AM - 5PM and Saturday, 10AM - 4PM.
• Competitive hourly wage, commensurate with experience.
• Benefits and paid time off available after probationary period (if applicable).
• Employee rent discount available after probationary period (if applicable).

CANDIDATES ARE ENCOURAGED TO APPLY IN PERSON AT MITCHELL PARK PLAZA - 1300 S 11TH STREET

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• MUST have Saturday availability, 10AM - 4PM

Ability to Commute:

• Saint Joseph, MO 64503 (Preferred)

Work Location: In person