Office Associate/Marketing & Social Media Specialist

Job Overview:

We are seeking a dynamic and proactive Office Associate / Marketing & Social Media Specialist to join our team. This person will be responsible for supporting the administrative operations of the office while managing the organization’s digital presence. This role ensures accurate billing, maintains digital signage, newsletters, websites, and social media platforms, and contributes to effective communication with internal and external audiences. This role works closely with the Site Director for day-to-day needs and assists the Executive Director with assigned special projects, ensuring smooth operations and consistent, high-quality communication.

Key Responsibilities:

• Greet families, staff, and visitors; provide excellent customer service

• Assist with enrollment paperwork and application processing

• Maintain organized files, forms, and documents

• Assist with attendance records, billing support, and data entry

• Manage billing processes and assist with financial record-keeping

• Update and maintain company social media accounts (e.g., Facebook, Instagram, and TikTok)

• Track metrics and analytics to improve outreach and visibility.

• Maintain digital signage and website content for accuracy and relevance

• Create, schedule, and distribute newsletters

• Assist with general office administrative duties such as filing, correspondence, and organization

• Ensure all digital content aligns with brand standards and organizational messaging

• Troubleshoot minor tech or software issues and coordinate with IT as needed

• Collaborate with team members on projects, campaigns, and communications initiatives

• Maintain organized files, forms, documents, and office supplies

• Prepare newsletters, memos, and parent communications as directed

• Support scheduling, meeting preparation, and staff communication

• Help coordinate organization-wide events, professional development, and community outreach

• Manage assigned tasks that require confidentiality, organization, and attention to detail.

• Provide admin and marketing support for multi-site or system-wide projects

Qualifications:

• Education: Associate’s or Bachelor’s degree in Business, Marketing, Communications, or related field preferred

• Experience: Prior experience in office administration, social media management, or website maintenance preferred

• Experience in early childhood setting

• Skills:

o Tech-savvy and proficient with Microsoft Office, Google workspaces, social media platforms, and basic website tools

o Strong organizational, time management, and multitasking abilities

o Excellent written and verbal communication skills

o Detail-oriented, especially with billing and digital content management

• Strong organizational and multitasking skills.

• Excellent written and verbal communication abilities.

• Tech-savvy; comfortable with social media platforms, basic graphic design tools, and website updates.

• Positive, professional attitude and strong customer service.

Physical Requirements:

• Ability to sit for extended periods and use a computer keyboard and monitor

• Occasional lifting of office materials (up to 30 lbs.)

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Early childhood education: 1 year (Preferred)
• Office: 2 years (Preferred)
• Social media management: 2 years (Preferred)

Work Location: In person