Operations & Warehouse Manager

Title Options: Operations & Warehouse Manager – Moving Industry

Compensation: $45,000 base salary with monthly bonuses (total compensation $50,000-$55,000 D.O.P.)

Mission: Our mission is to Move the World. It starts with you! To grow College HUNKS Hauling Junk and Moving to be one of the top franchises in the county over the next 3-5 years, as well be a launching pad for future entrepreneurs by exemplifying our four core values every day of building leaders, always branding, creating a fun enthusiastic team environment, and listening, fulfilling and delighting our clients, vendors, employees, and community.

About the role: The role of our Operations Manager for College HUNKS Hauling Junk and Moving is responsible for the day-to-day operations of the local franchise. We are looking for someone with a can do attitude and seeking a career as we move into a large space over the next 1-2 years. Hours are 0700-1700 with some limited afterhours work (will discuss).

This includes, but is not limited to, the following:

• Operations: Create and implement processes, conduct confirmation and estimate calls to clients, Investigate Damage Claims, Manage Moving Labor to company goals, Scheduling crews shifts, Inputting metrics for the day, Truck management as crews come back, ordering supplies & Ensuring warehouse organization/cleanliness, Tracking crew commissions, and having Coaching Conversations
• Finance: Manage the business against a budget, review P&L monthly and explain the “why” to the leadership team, make operational improvements based on financial data, track costs regularly, and structure systems to achieve financial benchmarks
• Marketing: Develop Partnerships with complementary business focuses, Attend Networking Events, Attend Professional Organization Meetings (NAPO, NASMM, etc.), Manage sales team members.

Required Experience and Skills:

• Equivalent/relevant experience, ops and/or sales experience in household goods
• 3 years’ experience managing a service industry operation preferred
• Issue resolution, some sales, and Operations/Systems Management.
• Confident and proactive communicator; must be able to manage positive relationships with clients and team members
• Must possess the ability to make informed, data-based decisions and adapt to challenges on the fly.
• Must be safety and liability conscious.
• Must possess strong leadership skills and the ability to drive process and strategy adoption amongst the team.
• Strong written, verbal, and presentation communication skills.
• Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels.
• Must be self-disciplined and have the ability to work under limited supervision.

WHAT YOU'LL GET:

• Competitive Compensation + bonus opportunity
• Hands-on training! We believe in providing you skills, knowledge, and experience that will ensure your success.
• Give back - We give back to the community by donating two meals to U.S. Hunger for every job we complete. We have donated over 3 MILLION meals!

An experience to remember through our fun and enthusiastic environment

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person