ORM Specialist (Social media Content)

• ORM and content strategy experience mandatory
• Must reside in MUMBAI - In office JOB
• Should be a_ movie buff and love cinema _

Online Reputation Management (ORM)

• Monitors conversations, reviews, and mentions across Prime video pages and other platforms.
• Respond with thought, clarity, and brand-aligned tone.
• Flag risk-trigger conversations and manage escalation workflows with internal teams.
• Maintain daily, weekly, and monthly ORM dashboards and insights.
• Work closely with client servicing, PR, and brand teams to ensure aligned messaging.

Content Strategy

• Build content strategies for always-on, campaigns, and tentpole moments.
• Develop content calendars that are trend-aware, category-relevant, and brand-first.
• Brief designers, writers, and video teams with clear creative direction.
• Ensure all content pieces are aligned with brand voice and visual identity.
• Analyze performance metrics and optimise strategy based on learnings.

Job Type: Full-time

Work Location: In person