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ORM Specialist (Social media Content)

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  • ORM and content strategy experience mandatory
  • Must reside in MUMBAI - In office JOB
  • Should be a_ movie buff and love cinema _

Online Reputation Management (ORM)

  • Monitors conversations, reviews, and mentions across Prime video pages and other platforms.
  • Respond with thought, clarity, and brand-aligned tone.
  • Flag risk-trigger conversations and manage escalation workflows with internal teams.
  • Maintain daily, weekly, and monthly ORM dashboards and insights.
  • Work closely with client servicing, PR, and brand teams to ensure aligned messaging.

Content Strategy

  • Build content strategies for always-on, campaigns, and tentpole moments.
  • Develop content calendars that are trend-aware, category-relevant, and brand-first.
  • Brief designers, writers, and video teams with clear creative direction.
  • Ensure all content pieces are aligned with brand voice and visual identity.
  • Analyze performance metrics and optimise strategy based on learnings.

Job Type: Full-time

Work Location: In person

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