Role Purpose
- Deliver functional and technical consulting across all transport modules of OTM including:
- Order Management
- Transportation Planning & Execution
- Supply Chain Visibility & Event Management
- Inventory Visibility
- Freight Bill Audit & Payments
- Core transport and ancillary solutions
- Complete and manage customer work packages within defined budgets, timelines, scope, and quality standards.
- Structure and solve customer requirements using templates, frameworks, and native product functionalities.
- Work on transport project solution work packages and change requests with DevOps (internal or external teams).
Main Accountabilities
- Gather requirements, design solutions, and deliver transport functionalities across multiple projects and support engagements.
- Support business project teams in defining IT solution requirements, CRP demos, customer meetings, and solution design.
- Manage implementation of IT project work packages following DevOps ways of working.
- Manage required IT development activities aligned with customer needs and governance policies.
- Provide IT support for live customers including CRs, upgrades, and new releases.
- Deliver project implementation, post-warranty support, and Go-Live assistance.
- Maintain strong working relationships with business teams, customers, project teams, and IT throughout the project lifecycle.
- Perform additional tasks or project roles assigned by senior management.
- Conduct business requirement and GAP analysis workshops for template-based implementations.
- Develop test scenarios, scripts, and collaborate with testing teams to automate testing.
- Manage and/or perform IT testing and support UAT activities.
- Prepare and deliver user training documentation for internal and customer teams.
Functional Experience
- Strong understanding of transportation domain requirements with technical knowledge of OTM and tools like Kewill.
- Knowledge of Agile and DevOps methodologies.
- General understanding of ancillary transport systems and B2B integrations (HERE, Transporeon, Centiro, etc.).
- Experience conducting workshops, trainings, and customer-facing events.
- Ability to prepare solution design proposals considering both technical and commercial perspectives.
- Experience coordinating and overseeing work packages delivered by specialists and/or suppliers.
- Ability to build content for customer presentations and provide technical/functional inputs.
- Experience Required:
- 5–8 years total
- 3–4 full lifecycle implementations
- At least one implementation in Agile/DevOps methodology on Oracle Cloud
Geographical Experience
- Experience implementing transport solutions in the latest Oracle Cloud across at least two different regions.
Job Type: Full-time
Pay: ₹100,000.00 - ₹3,500,000.00 per year