Outside Sales Representative

Job Overview
The Appliance Outside Sales Advisor is responsible for driving profitable sales of home appliances by providing proactive consultative sales assistance and support to customers, achieving department standards and goals. You’ll represent Mountain High Appliance with professionalism and integrity, providing excellent service and tailored solutions to meet the needs of contractors and industrial clients.

Responsibilities

• Manage and grow an existing book of business while identifying and developing new customer relationships.
• Takes ownership of enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions.
• Serve as the point of contact for your customers—solving problems, answering questions, and providing expert product knowledge, particularly with commercial jobsites and clients such as MEP (Mechanical, Electrical, Plumbing) contractors and General Contractors (GCs).
• Proactively engage in cold calling to develop new business opportunities.
• Completes required training in the expected timeframe and participates in ongoing learning opportunities.
• Maintains current knowledge of merchandise lines, product features, benefits and availability, and, if applicable, delivery, installation and/or service options to respond to customer needs.
• Processes customer transactions in the ERP System (NetSuite), including sales, returns, and exchanges in accordance with authorized procedures.
• Collaborate with internal teams to ensure orders are processed, delivered, and invoiced accurately.
• Meet or exceed advisor contribution/department productivity standards.
• Adhere to merchandise protection standards.
• Uses internet navigation to access and print information/reports and respond to customer inquiries.
• Performs other duties and projects as assigned.

Requirements/Abilities

• Understands website navigation and proactively leverages technology to facilitate the customer experience.
• Knowledge of home appliances.
• Outstanding verbal, written, and communication skills.
• Exceptional negotiation and closing skills.
• High level of ownership, accountability, and initiative.
• Self-motivated, team player, and results-driven.
• Passion for providing strong customer service.
• Thrives in a fast-paced culture. Demonstrated ability to perform under tight deadlines.
• Must be able to read and write in English.

Education & Experience

• Possess a high school diploma or GED equivalent certification.
• Previous sales experience is required.
• Previous experience in the home appliance market is preferred.
• 2-5 years of related work experience or equivalent combination of education and experience.

Physical Requirements

• Ability to stand and walk for moderate periods.
• Occasional sedentary work that involves sitting/standing.
• Light work that includes moving objects up to 20 pounds.

Job Type: Full-time

Pay: $55,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Colorado Springs, CO 80917 (Required)

Ability to Relocate:

• Colorado Springs, CO 80917: Relocate before starting work (Required)

Work Location: In person