Packaging and Fulfillment Specialist

Essential Duties and Responsibilities

Fulfillment Planning & Execution (80%)

• Develop and manage daily shipment schedules in alignment with order priorities, customer requirements, and carrier deadlines.
• Determine appropriate cartonization, packaging materials, and protective methods to optimize cost, efficiency, and product integrity.
• Coordinate and oversee order staging, packing, labeling, and preparation for outbound shipment.
• Maintain an organized and well-supplied fulfillment area to support efficient workflow.
• Collaborate with Production, Inventory Control, and Customer Service to ensure product availability, accurate documentation, and on-time shipment.
• Resolve operational or packaging issues to prevent delays and maintain service reliability.
• Ensure all outbound orders meet quality standards, packaging guidelines, and customer-specific shipping requirements.

Data Analytics & Reporting (20%)

• Utilize Excel and related tools to analyze shipping data, packaging utilization, productivity metrics, and cost trends.
• Prepare routine reports and dashboards to support operational decision-making.
• Identify and recommend opportunities for continuous improvement related to packaging, labor efficiency, and freight cost reduction.
• Assist with maintaining accurate shipping and fulfillment data within ERP and carrier systems.

Qualifications

Required

• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data management).
• Demonstrated experience in packaging, fulfillment, shipping coordination, or related operational functions.
• Strong analytical and organizational skills with high attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective communication and collaboration skills across departments.
• Ability to lift and move packages as necessary.

Preferred

• Experience working in manufacturing, distribution, or logistics environments.
• Familiarity with ERP systems, shipping platforms (UPS/FedEx), or freight portals.
• Knowledge of best practices in packaging optimization and freight efficiency.

Equal Opportunity Employer
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