Patient Care Executive

Urgently looking for Reception/ Front Desk Role with Dr.Agarwals Eye Hospital for Pune(Aundh) Locations. Below are the details -Please share your resume on swati.pethe@dragarwal.com/ Whats app - 8550911005

Roles & Responsibilities:

• Coordination with all Departments (Internally / Externally).
• Preparing Daily MIS.
• Raising Indent for Branch based on the requirements.
• Ensuring smooth patient flow.
• Minimizing the patient time and process.
• Coordinating with patients till they walk out.
• Maintaining Registers in Consultation room and Investigation Room.
• Maintaining employee attendance and monitoring staff leave and timings.
• Arranging alternative staff and doctors while they are on leave.
• Ensure smooth functioning of all healthcare operations in the assigned hospital.
• Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
• Attending patient Complaints of your zone & speaking to them personally.
• Drive Standard Operating Procedures for service excellence.
• Ensure smooth functioning of the assigned branch.
• Tracking branch performance.
• Focus on patient satisfaction and quality.

Thanks & Regards,

Swati

Job Types: Full-time, Permanent

Pay: ₹11,435.25 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person