Patient Service Lead – Oncology (Field-Based)

Patient Service Lead – Oncology (Field-Based)

Location: Bangalore, India

Experience: 6–8 Years

Domain Preference: Healthcare / Pharmaceutical (Oncology/Cancer)

Work Schedule: 6 Days a Week (Fieldwork)

Job Summary: Patient Service Lead

Join our mission to revolutionize Oncology Care by making innovative, high-cost therapies accessible and affordable for cancer patients through pioneering Patient Benefit Programs.

We are seeking a highly motivated and empathetic Patient Service Lead with 6–8 years of proven experience in the Healthcare or Pharmaceutical domain, specializing in Oncology or Cancer therapies. This is a field-intensive, 6-day work-week role based in Bangalore, dedicated to driving patient access and adherence.

The ideal candidate will be a compassionate coordinator and an expert relationship manager, bridging the gap between clinical recommendation and patient affordability.

Key Responsibilities:

• Stakeholder Coordination: Serve as the primary liaison and coordinator between Medical Oncologists (Doctors), hospital partners, and patients/caregivers to ensure seamless enrolment into patient support programs.
• Patient Journey Management: Manage the end-to-end patient lifecycle, providing counselling, guidance, and dedicated support from admission through discharge/therapy completion to ensure maximum patient benefit.
• Compliance & Access: Coordinate with internal and external partners (Pharma, TPA, financial institutions) to simplify treatment access, financial assistance, and monitor adherence to therapy protocols.
• Relationship Building: Build and maintain strong, loyal relationships with key doctors and hospital administrators in the designated territory.

Preferred Profile:

Candidates with experience as a Therapy Lead Manager or Senior Key Account Manager from a major pharmaceutical company with a strong focus on high-value therapies (especially Oncology) are highly encouraged to apply.

Job Type: Full-time

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Work Location: In person