People & Culture Manager - Retail

People & Culture Manager - Retail

Location: Hybrid (London EC1N 8LS)

We're looking for a passionate and forward-thinking People & Culture Manager to join one of our Neve Jewels brands. If you’re driven by building inspiring workplace cultures, enhancing employee experiences, and leading high-impact HR initiatives, this is your opportunity to make a real difference.

What You’ll Be Doing

• Lead and develop our workplace culture, aligning policies and initiatives to inspire connection, motivation, and excellence
• Oversee the full employee lifecycle, including pre-boarding, onboarding, and offboarding, to ensure seamless, values-driven experiences
• Support leadership in shaping competitive pay structures, perks, and benefits that attract and retain top talent
• Spearhead the implementation of a new HRIS system to streamline operations and drive innovation
• Identify team development needs and deliver training programs that foster growth and engagement
• Champion diversity, equity, and inclusion, ensuring our workplace is welcoming, safe, and empowering for all
• Lead employee engagement initiatives, team-building activities, and recognition programs that celebrate success

What We’re Looking For

• 4+ years of experience in a generalist HR role, ideally in retail or hospitality environments
• Proven experience in employee relations, including disciplinary and grievance processes
• Strong leadership and people management skills (previous management experience is a plus)
• A proactive, solutions-focused mindset with a passion for driving positive change
• A cultural ambassador who thrives on building engaged, high-performing teams
• A degree in HR, Business, or a related field is welcome but not essential
• Passionate about people, purpose-driven, and excited to shape what’s next

Why You’ll Love Working With Us

• Work directly with our Chief of People and lead a growing team of Talent Acquisition Consultants
• Play a key role in a fast-growing, values-led business where people come first
• Influence strategy and make a meaningful impact across every stage of the employee journey

Benefits

• Additional leave and bereavement leave
• Casual dress and company events
• Company pension and employee discounts
• Enhanced maternity and paternity leave
• Health & wellbeing programme
• Private dental and medical insurance
• Referral programme

Schedule

• 8-hour shift
• Monday to Friday
• Flexitime and holidays
• Hybrid working available