Performance Consultant - Franchise Growth and Operations

Summary:

Make a difference. Impact lives. Help lead a new era in residential cleaning.

Join The Maids International—the leading name in residential cleaning services—as a valued member of our Franchise Performance Consulting team. Headquartered in Omaha, NE, The Maids supports franchise owners across the U.S. and Canada in executing a proven business model rooted in operational excellence, customer satisfaction, and team development.

Our culture thrives on teamwork, innovation, and our Culture Code:

Build Trust | Drive Change | Seek Excellence | Enjoy the Journey

Key Responsibilities:

• Empower Franchisees: Guide franchise owners in all key areas—staffing, marketing, sales, finance, and operations—to improve business outcomes.
• Evaluate & Innovate: Assess franchise performance, identify opportunities, and develop practical, results-oriented solutions.
• Lead & Inspire: Contribute to the design and delivery of training programs that energize owners and elevate team success.
• Strategize for Growth: Collaborate with franchisees on growth plans tailored to their unique market and business goals.
• Support New Franchisees: Lead onboarding and ramp-up efforts for new owners, ensuring a strong and successful launch.
• Champion Excellence: Reinforce brand standards and operational consistency through inspections and audits while promoting a culture of accountability and continuous improvement.
• Motivate & Guide: Serve as a trusted advisor, advocate, and motivator—helping franchisees achieve their full potential by leveraging high-performing franchisee best practices.

Desired Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Previous experience in franchising, consulting, or multi-unit operations.
• Strong interpersonal and communication skills with the ability to influence and inspire.
• High business acumen with problem-solving and analytical capabilities; experience with using financial statements and operational metrics to impact P&L a plus.
• Organized, adaptable, and able to manage multiple projects.
• Proficiency in Microsoft Office and digital collaboration tools.
• Willingness to travel up to 50%.
• Bilingual in Spanish and English is a plus.

Work Environment & Benefits:

• Competitive salary with profit-sharing incentives.
• Comprehensive health, dental, and wellness benefits.
• Flexible time off with a supportive work culture.
• Hybrid work structure.

About Us:

The Maids International is proud to be ranked the #1 residential cleaning franchise and among the Top 40 in Entrepreneur’s Franchise 500. Our success is built on the achievements of our franchisees, the loyalty of our customers, and the dedication of our team.

As an Equal Opportunity Employer, we’re committed to diversity, equity, and inclusion—ensuring every team member feels respected, empowered, and positioned to grow.

Join The Maids International. Be part of a team redefining residential cleaning and shaping the future of franchising. Your impact starts here.