Portfolio and Product Performance Specialist

P&L accountability, monitor revenues, costs, and profits on monthly and quarterly basis

Initiate and run sales and marketing activities in collaboration with channel, marketing, and IT teams

Monitor card portfolio health e.g. card transaction approval rates, growth in spend, credit limit utilisation, pricing, etc. and take necessary action to remediate negative trends

Monitor scheme costs and compliance issues and ensure efficient cost management

Identify acquisition opportunities focusing on cross-sell for the short-term

Design the ideal campaigns based on an understanding of the client capabilities and priorities

Collaborate with client and internal teams to define new products and optimisation

Program manage new product launch by coordinating across all stakeholders

Implement relevant projects with company related to Tokenization, virtual cards etc.

Working with marketing, communication, IT, and operations teams to monitor customer experience issues related to declines, fraud and chargebacks

Address technical issues with card products with the relevant operations and IT teams

Knowledge and Experience:

• Experience monitoring and managing a diverse product portfolio, including performance analysis and optimisation strategies
• The ability to analyse revenue, profitability, and other financial metrics to assess product and portfolio performance Experience coordinating cross-functional initiatives, product launches, and portfolio improvement projects
• Collaborating with multiple teams and key stakeholders and communicating findings & recommendations to senior management with clarity

Mandatory Skills:

• The ability to analyse large datasets, identify trends, and extract actionable insights to inform product and portfolio decisions
• You can assess product and portfolio profitability, revenue performance, and other key financial metrics
• Strong ability to identify issues, propose solutions, and drive improvements in product performance and portfolio mix
• Ability to clearly present findings, recommendations, and insights to senior management and internal teams

Preferred Skills:

• Exposure to managing products through their full lifecycle from launch to optimization and retirement
• Proficiency in Arabic in addition to English to support regional client and stakeholder communication