Product Manager - Workplace Service

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Responsibilities

About the team: The Information Systems team is dedicated to building and enhancing the company's internal enterprise platforms, supporting critical functions such as human resources, workplace services, finance, legal affairs, procurement, approval workflows, and more. We are responsible for the end-to-end lifecycle of these systems - from strategic planning and solution design to implementation, security, configuration, and continuous optimization. Our mission is to deliver secure, efficient, and user-friendly B2B products that empower internal teams, improve operational efficiency, and enable data-driven decision-making across the organization.

• Product Strategy & Roadmap - Plan and execute product roadmaps for B2B enterprise solutions based on user needs, industry trends, and business priorities. Guide product direction through business insights and competitive analysis.
• Problem-Solving & Analysis - Identify and diagnose business challenges, uncover user pain points, and define priorities. Conduct market and competitor research to inform decision-making and drive innovation.
• Cross-Functional Collaboration - Partner with Technology, QA, Operations, and other stakeholders to align on goals, ensure timely delivery, and meet product performance and business KPIs.
• Product Operations & Optimization - Oversee product operations including user training, documentation, and analytics. Monitor feedback and user behavior to continuously enhance product usability, adoption, and satisfaction.
• Quality & Security - Ensure that products are secure, compliant, and meet the highest usability standards, supporting seamless integration across internal systems.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, with 3+ years of experience in internet products, SaaS platforms, or enterprise management software.
• Proven ability to go beyond requirement gathering - proactively planning product development with a forward-looking, industry-aware mindset.
• Strong experience in product requirement analysis and product design, with the ability to provide direction for sub-products or related modules.
• Familiarity with internet product development lifecycles and best practices, with the ability to collaborate effectively with engineering teams to ensure smooth launches.

Preferred Qualifications

• Strong sense of ownership, innovation, and self-motivation, with the resilience to thrive in fast-paced environments and deliver ambitious results.
• Demonstrated entrepreneurial mindset, strong problem-solving skills, and the ability to make data-driven decisions.
• Excellent communication, collaboration, and stakeholder management skills, with a global perspective and openness to diverse viewpoints.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Product Management and Marketing
• Industries: Software Development

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