Production Support Engineer

Job Title: Production Support Engineer

Experience: 2+ Years

Location: Chennai

Work Mode: (Onsite/Hybrid/Remote)

Job Description

We are looking for a skilled Production Support Engineer with 2+ years of experience to support our live applications and ensure smooth day-to-day operations. The candidate will troubleshoot issues, monitor system performance, and work closely with internal teams to maintain application stability.

Key Responsibilities

• Monitor production applications and system performance.
• Identify and resolve technical issues within SLA timelines.
• Perform root cause analysis and implement long-term solutions.
• Coordinate with development and operations teams for issue resolution.
• Document incidents, solutions, and standard procedures.
• Support deployment activities and system updates.

Required Skills

• Strong knowledge of Linux/Unix basics.
• Ability to write and understand SQL queries.
• Good troubleshooting and analytical skills.
• Experience with any monitoring tools.
• Clear communication and teamwork skills.

Preferred Skills

• Knowledge of cloud platforms (AWS/Azure/GCP).
• Basic scripting (Shell or Python).
• Understanding of incident/change management processes.

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹650,000.00 per year

Benefits:

• Work from home

Work Location: Remote