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Production Support Engineer

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Job Title: Production Support Engineer

Experience: 2+ Years

Location: Chennai

Work Mode: (Onsite/Hybrid/Remote)

Job Description

We are looking for a skilled Production Support Engineer with 2+ years of experience to support our live applications and ensure smooth day-to-day operations. The candidate will troubleshoot issues, monitor system performance, and work closely with internal teams to maintain application stability.

Key Responsibilities

  • Monitor production applications and system performance.
  • Identify and resolve technical issues within SLA timelines.
  • Perform root cause analysis and implement long-term solutions.
  • Coordinate with development and operations teams for issue resolution.
  • Document incidents, solutions, and standard procedures.
  • Support deployment activities and system updates.

Required Skills

  • Strong knowledge of Linux/Unix basics.
  • Ability to write and understand SQL queries.
  • Good troubleshooting and analytical skills.
  • Experience with any monitoring tools.
  • Clear communication and teamwork skills.

Preferred Skills

  • Knowledge of cloud platforms (AWS/Azure/GCP).
  • Basic scripting (Shell or Python).
  • Understanding of incident/change management processes.

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹650,000.00 per year

Benefits:

  • Work from home

Work Location: Remote

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