Program Manager (OPs)

Hiring: Program Manager (OPs)- Gurgaon. 4 to 6 years of experience in Program Management, Business Operations, Category Management, or P&L Ownership roles (Onsite | 6 Days Working) - Must be from E-commerce or quick-commerce

Note: Looking for immediate Joiners.

• Please read the job description carefully before applying to ensure you meet all the mandatory criteria.

Note: To facilitate a smooth hiring process, please ensure that your current CTC is aligned with the budget we have set for this role.

Required Skills: Analytical & Data-Driven Decision Making, Stakeholder Management & Communication, P&L & Operations Management, Process Optimization & Execution, Cross-Functional Leadership

Salary: 27-29 LPA

Education:

• Minimum Engineering degree (Tier-1 preferred)
• OR MBA from Tier-1 or Tier-2 institutes

Age Criteria: Should not be more than 37 years

Mandatory Criteria:

• Experience owning P&L for a Business Vertical, Strategic Planning of routes including profitability, cost optimization, and financial planning5
• Candidate should have proven ability to build programs from 0 to 1 (Scratch to End)
• Track record of process improvement, operational optimization, and ROI maximization for teams or verticals
• Experience in execution and daily operations management8. Ability to lead cross-functional collaboration with Operations, Supply, Marketing, Product, and Finance (collaboration with multiple internal teams)
• Ability to Lead Pilots, run experiments, drive growth initiatives, and scale successful strategies
• Candidate should have capability to independently lead an entire business vertical.

Note:

• We are evaluating a really Smart + mature individual who can lead this entire vertical
• Will report to AVP – Demand and this role closely collaborates with multiple internal teams (the responsibilities mention in the jd are currently handled in a distributed way by other PMs and APMs in the company hence required very close inter dept. coordination )

Overview:

A Program Manager role focused on owning P&L, optimizing operations, and driving strategic initiatives across business verticals. Requires strong analytical ability, cross-functional leadership, and execution experience—ideally from e-commerce or quick-commerce sectors. Offers the opportunity to work in a fast-growing, YC-backed mobility startup shaping the future of intercity travel.

What you will do:

Business P&L Ownership:
● Oversee the P&L of a business vertical, ensuring profitability, cost efficiency, and overall financial performance.
Team ROI Maximization:
● Drive productivity and performance across on-ground and cross-functional teams to improve ROI.
Execution & Operations Management:
● Ensure smooth execution of daily operations for the assigned vertical, resolving blockers and managing performance metrics.
Data-Driven Insights:
● Analyze business performance, customer behavior, and market trends to derive actionable insights and guide strategic decisions.
Process Improvement:
● Identify gaps in current workflows and implement scalable, efficient solutions that enhance productivity and reduce costs.
Cross-Functional Collaboration
● Coordinate with internal teams such as operations, supply, marketing, and product to align on business goals and seamless execution.
Pilot & Growth Initiatives:
● Lead experimentation, pilot projects, and new business initiatives; track outcomes and recommend next steps for scaling.
Reporting & Communication:
● Prepare high-quality reports, dashboards, and business updates for leadership to support decision-making.

What we are looking for:

• Strong analytical skills with experience in data-driven decision-making.
• Excellent stakeholder management and communication abilities.
• Proven track record of improving processes, optimizing operations, and delivering measurable business outcomes.
• Ability to work across teams, manage ambiguity, and handle a fast-paced environment.
• Strong ownership mindset with an execution-first approach.

Job Types: Full-time, Permanent

Pay: ₹2,700,000.00 - ₹2,900,000.00 per year

Application Question(s):

• Are you from e-commerce or quick-commerce companies?
• Do you have 4 to 6 years of experience in Program Management, Business Operations, Category Management, or P&L Ownership roles?
• Are you from

1. Minimum Engineering degree (Tier-1 preferred)
2. OR MBA from Tier-1 or Tier-2 institutes

Work Location: In person