Project Manager Supervisor - Switchgear

Job Summary

The Project Manager Supervisor provides project management leadership for managing projects. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.

Responsibilities

Essential Functions

• Leads and supervises staff and ensures employees are performing job responsibilities, meeting established goals, and ensuring the company’s high-quality standards.
• Works closely with Border States leaders and stakeholders to provide project management for the assigned projects to meet and exceed sales and gross profit objectives.
• Manages the project and team from the planning phase to the completion of each assigned project which may include bidding, day-to-day customer service support, and managing product categories.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Coaches the team to be responsive to customers with timely follow-up on technical inquiries and requests.
• Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress.
• Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
• Consistently provides responsive, quality service to customers, including timely follow-up on technical inquiries and requests.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides assistance in product evaluations, inventory management, pricing development, and other related services.
• After bid date, follow-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer’s required deadlines.
• Responsible for the completion of each assigned project.
• Obtains orders and provides order entry, expediting, pricing, follow-up, and other value-added services, as required.
• Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery or other customer service/credit areas.

Non-essential Functions

• May develop quotations for customers within the company's profit objectives and guidelines.
• Responsibilities may include overseeing all or some of the following: product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, back hauling and project close out.
• May be required to consult with engineers and developers on given projects.
• May be responsible for calls on customer accounts and actively seek to develop new accounts in order to secure orders and generate sales of products and services.
• May perform material takeoff of bids and may assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.
• May develop quotations and request bid/performance bonds for customers within company profit objectives and guidelines.
• Contacts vendors for pricing, as needed.
• Attends training programs, as required. May assist with trade shows, as needed.

Qualifications

• Minimum of a business or trade degree preferred or the equivalent in work experience.
• Minimum of 2 years of prior customer service, quotation or sales experience with strong knowledge of electrical products and utility systems preferred.
• Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
• Ability to read, write and speak in English preferred.
• Prefers strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, Email and SAP software.

Skills and Abilities

• For PRVI, technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
• For PRV, technical ability to read specifications and drawings highly preferred. Excellent interpersonal, written, and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize and work well on a team.
• Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize and work well on a team.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Occasionally
• Above Waist Lift:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Occasionally
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Continuously
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Not at all
• Balancing (maintaining body equilibrium to prevent falling) - Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm) - Frequently
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Occasionally
• Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
• Driving (the control and operation of a fork lift) - Occasionally
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Frequently
• Travel (travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. The pay range for this position is $93,000 to $123,000, based on experience.