Quality Analyst, Call Auditing

Designation : Quality Analyst, Call Auditing

Location : Koramangala, Bangalore.

Reporting : Quality Team Leader

Shift : Day Shift

CTC : up to 3 .6 LPA

Work Experience: minimum 12 months outbound call handling experience and work experience in outbound or customer facing role

Candidate should be fluent in English & Hindi with below languages

Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations:

Regional Languages should know:

English, Hindi and Kannada : 3 nos.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person