Quality Engineer - Service Parts

Join our Toyota Material Handling Team as a Quality Engineer – Service Parts!

The Role:

We are seeking a passionate and detail-oriented Quality Engineer who brings energy, curiosity, and strategic thinking to the table. In this role, you will play a key part in maintaining Toyota’s best-in-class genuine parts program while collaborating with both internal and external stakeholders. You will be responsible for improving and maintaining quality systems that support Aftermarket Warehouse and Service Parts needs, as well as customer requirements—driving results through coaching, collaboration, and cross-functional support. You’ll lead quality initiatives, drive process improvements, and ensure that every part and process meets the high standards Toyota is known for. If you enjoy turning complex challenges into sustainable solutions and thrive in a fast-paced, collaborative environment, this opportunity is for you!

What You’ll Be Doing:

• Lead corrective and preventive action plans through effective problem-solving and cross-functional coaching.
• Partner with suppliers and logistics teams to enhance quality systems, resolve discrepancies, and reduce risks.
• Conduct supplier audits to evaluate process capability and ensure compliance with company standards.
• Organize and analyze data using Microsoft Power BI and Excel to visualize trends and drive informed decisions.
• Champion a culture of continuous improvement by developing and implementing process enhancements.

What We’re Looking For:

• Bachelor’s Degree or 8 + years of experience in a related role.
• 2 + years of experience in a related quality-focused role.
• Proficiency in Microsoft Office, especially Excel; familiarity with Power BI data visualization.
• Strong communication skills with the ability to collaborate effectively across departments and with suppliers.
• Ability to multitask, adapt quickly to change, and act decisively in a fast-paced environment.

What Sets You Apart:

• Experience conducting supplier audits or working within a manufacturing or parts distribution environment.
• A results-driven mindset with a commitment to continuous improvement and operational excellence.
• Exceptional attention to detail and analytical capability to identify trends and recommend proactive solutions.
• A positive, team-oriented attitude with a willingness to learn and grow within a global organization.

Where and When You’ll Work:

• This is an in-person role located at our Columbus, IN office—ideal for those who thrive in a hands-on, team-oriented environment.
• Typical Monday through Friday first shift hours.

What Your Total Compensation & Benefits Package will look like:

Salary - $57,250 - $73,300 per year. Compensation depends on the selected candidate’s education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Onsite Fitness Center & Occupational Health Clinic
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers

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