PPM Analysis & Monitoring:-
- Field complaints monitoring and analysis
- Knowledge as regards to various QC tools like Root cause analysis, fish bone diagram, 7QC tools, Six Sigma for corrective actions against rejections
- Analysis on customer complaints with implementation of corrective actions.
- ECN Monitoring & Raising ECR
- Preparation of LLC
New Product Development::-
- Participate in NPD process and give recommendations or suggestions as deemed fit
MIS, Review & Reports:-
- Prepare MIS / MRM for the representation of management
- Follow QMS process (ISO 9001:2015) requirements
- Preparation of PDI report
- Preparation of Quality MIS
- Knowledge as regards to PFMEA, Control plant, PPAP Process
Coordination & Follow-up:-
- Co-ordination with customer (service, sales) & internal team for immediate resolution of issue
(Correction & corrective action).
- Follow-up with production team & supporting the QA team on completion of activity for PSW,
PPAP,
- Follow up for spare arrangement, packing of material, dispatch follow up with team
Trouble Shooting:-
- Line issues like drawing issues, component fitment issue, quality issues, operators feedback etc.
and their communications, ECR and actions to concerns.
- Identification of drawing mistake & giving clarity to internal team & overall addition of activity for
communicating same to design
- Paperwork for sending material for repair & modification
Safety:-
- Ensuring Attending to the safety requirements of the plant
- Responsible to follow practice & processes as per ISO 45001 for their respective department
System Proficiency:-
- SAP Activity (Notification, MIC plan creation, assigning of inspection plan, Quality clearance for
Incoming, Semi-finish & finish good, NG part movement to BRTN/SCRAP, Quality info record,
Deletion of duplicate inspection plan)