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Quality Manager

Location:
Sharm El Sheikh
Work Style: On-site
Department: Operations
Job Description

Position: Quality Manager

Organization: Savoy Sharm Group

Location: Sharm El Sheikh, Egypt

Experience: 5 years minimum

Salary: 30000 L.E Package for Egyptian / 2000$ For foreigner

Industries: Hospitality
 

Main Duties:
 

(This area lists the most important outcomes and duties of the job)

                          

  • Maintain - Quality Management System database and filling system & Environmental management System “ Travel Life”.
 
  • Maintain accurate records with internal database.
 
  • Analyse the Guest Feedback reports and follow up the corrective actions plan
 
  • Inform Management about any Quality issues or any processes, which become noncompliant with specified requirements
 
  • Insuring the Quality Objectives established
  • Conducting Monthly Quality meeting and follow up with Monthly Quality meeting action taken any recommendation for improvement
  • Conduct the internal Audit as per the internal audit plan and follow up  with preventive and corrective action
  • Record, and evaluate the production data - suggest improvements
 
  • Perform the hotel yearly internal audits plan
 
  • To review business statistics.
 
  • To determine and document any areas that may need improvement.
 
  • Analyze the Mystery shopper and External audits reports and follow up their corrective actions.
 
  • To review the current policies and improvise plans to improve upon the existing quality standards.
 
  • To review and analyse the effectiveness of the internal audits’ corrective action plan
 
  • To ensure that all procedures within the company conform to health and safety regulations, financial policies and legislation such as equal opportunity.
 
  • Control further processing or delivery of nonconforming product in terms of Quality issues until the deficiency or unsatisfactory condition has been corrected.
 
  • Ability to initiate action to prevent the occurrence of nonconformities relating to Quality of the product, processes, quality system
 
  • To follow up with the management review meeting recommendations.
 
  • Perform other tasks assigned by management.
 
companyLogo
Savoy Sharm Group
location marker
Egypt (‫مصر‬‎)
About Employer:

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