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Oversee and coordinate end-to-end resubmission operations through claim analysis, team support, quality auditing, training, and interdepartmental communication to ensure accurate and efficient insurance reimbursement.
Preparing date-wise production log for the team. (Pharmacy /Clinic)
Facilities doubt clearing (Coding, insurance Queries).
Sharing rejection feedback to the Submission team.
Sharing rejection feedback to the Approval team.
Sharing rejection feedback to the reception/registration team.
Sharing doctor monthly rejection reports to accounts.
Sharing recon sheet to all team members.
Giving feedback to the resubmission team.
Giving Induction to New joiners.
Clarifying the queries to the Insurance Company.
Auditing the resubmission files and sharing the feedback with the team.
Monthly team meeting with resubmission team sharing the ideas.
Analyzing the rejections.
Sharing rejection updates to medical auditor to share with respective doctors.
Doing Resubmission production for assigned facility.
Supporting submission team for their queries
Maintain the production log in the E-claim link DHPO from team.
College Diploma - Any discipline or related fields.
Coding Certification, CPC – Certified Professional Coder (AAPC)
Proficiency in:
ICD-10-CM (diagnosis codes)
CPT (procedure codes)
HCPCS Level II (supplies, equipment, services)
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