Receptionist

Receptionist – High-End Beauty Salon (DIFC, Dubai)

We are hiring a high-performing, experienced Receptionist to manage the front desk of a busy, premium beauty salon located in DIFC – Index Towers.

This is a senior-level role requiring strong operational control, precision, and professionalism.

We are looking for someone who can run the reception with confidence, structure, and commercial awareness.

Only candidates with extensive salon experience and strong command of Fresha will be considered.

Role Overview

You will be responsible for ensuring that reception operates efficiently, professionally, and profitably at all times.

You are expected to take full ownership of the front desk and control the daily flow of the salon, not simply manage it.

Key Responsibilities

· Take full ownership of front desk operations, client flow, and daily organization

· Manage all bookings, rescheduling, and payments through Fresha with precision

· Handle calls and WhatsApp communication promptly and professionally

· Control appointment timing, delays, and coordination with technicians

· Deliver a high-end client experience, including VIP handling

· Maximize bookings, reduce gaps, and support revenue performance

· Maintain and update service menus, pricing, and promotions

· Ensure all client records are accurate and properly followed up

· Extract, review, and report daily performance (sales, bookings, productivity)

· Prepare daily sales reports and coordinate with accounts

· Monitor staff attendance, punctuality, and schedules

· Manage POS transactions, cash handling, and daily closing

· Support content capture for social media when required

Requirements (Strict)

· Minimum 3 years of experience as a receptionist in a beauty salon (mandatory)

· Advanced, hands-on experience with Fresha is mandatory (will be assessed)

· Strong proficiency in Microsoft Office (Excel, Word, reporting)

· Excellent English communication skills (Arabic is an advantage)

· Highly organized with strong multitasking ability under pressure

· Strong attention to detail and problem-solving mindset

· Commercial awareness (understanding bookings, revenue, and efficiency)

· Well-presented, polished, and consistently well-groomed appearance aligned with a high-end salon environment

· Strong sense of style and fashion awareness (mandatory)

· Professional, confident, and client-focused personality

· Flexible with working hours, including weekends and holidays

What We Offer

· Competitive salary + performance-based incentives

· Professional growth and development opportunities

· High-standard working environment in DIFC

· Staff benefits on services and products

Important

· This is a senior and performance-driven role.

· We are looking for candidates who are reliable, detail-oriented, and capable of handling responsibility independently.

Applications without:

· Proven salon experience

· Strong knowledge of Fresha

· Well-groomed, presentable appearance will not be considered.

Pay: From AED3,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Receptionist : 3 years (Preferred)
• Admin : 3 years (Preferred)
• Salon Industry : 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person