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Records and Training Specialist (Forms and Records Analyst 3)
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Description
About WSDOT
Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!
The Opportunity
WSDOT is excited to announce an opportunity for a talented Forms and Records Analyst 3 to join our Records and Information Management Team. In this pivotal role, you will help drive the statewide vision and direction of WSDOT’s Records & Information Management Program, an essential function that ensures the agency’s information is well-governed, accessible, and aligned with statewide policies. As a key contributor, you will support strategic planning, policy development, training initiatives, and executive-level consultation. You will also serve as a project manager and lead trainer for the Records & Information Management Program, playing a central role in strengthening records practices across the agency. Your responsibilities will include developing and delivering records management training, guiding staff on the effective use of electronic tools such as the O365 suite and the enterprise content management (ECM) system, and coordinating records cleanup and other information governance projects. If you thrive in a dynamic environment and enjoy empowering others with knowledge and tools for success, we encourage you to apply!
What to Expect
Among the varied range of responsibilities held within this role, the Records and Training Specialist will:
- Develop and deliver training plans and other workforce development opportunities.
- Identify topics of Record & Information Management that agency personnel need additional guidance on.
- Develop and facilitate a Community of Practice to improve records and information management knowledge in the department, Identify and secure guest speakers, market the Community of Practice, and lead the recorded educational event.
- Identify and develop educational pages and/or materials needed for our Records & Information Management Sharepoint Site.
- Utilize project management skills to organize teams, assess records related risks, develop mitigation plans, and lead offices or other work teams through records and information management efforts including record reduction, organization, and classification.
- Conduct research and formulate recommendations to implement strategic clean-up projects to mitigate risk.
- Develop strategies and provide consultations to assist offices with processes.
Qualifications
To be considered for this opportunity, the following are required:
- Training & Facilitation: Skill in developing and delivering effective training to diverse audiences.
- Leadership Without Authority: Ability to motivate and guide teams or groups without formal supervisory authority.
- Communication: Strong written and verbal communication skills for conveying information clearly and professionally.
- Project Management: Applied knowledge of project management tools and methods (e.g., process mapping, decision logs, communication plans, Gantt charts, RACIs, charters).
- Positive Influence: Ability to present challenging or sensitive topics constructively and maintain engagement.
- Instructional Flexibility: Capacity to adjust training methods in real time based on participant needs and group dynamics.
- Emotional Intelligence: Skill in reading group dynamics, de-escalating conflict, and building trust.
- Organization & Self-Management: Ability to independently plan, prioritize, and complete tasks accurately and on schedule.
- Respectful Workplace: Demonstrated ability to contribute to a work environment that fosters respect, inclusion, and equal opportunity for all.
It is preferred that qualified candidates also have:
- Process Improvement: Experience applying Lean Six Sigma principles (Green Belt or higher preferred).
- Instructional Content Development: Ability to create clear, accessible written guides, handouts, and web content for workplace learning.
- Technology Adaptability: Demonstrated comfort learning and using evolving technologies, including Windows platforms, presentation tools, and new digital features.
- Digital Tools Proficiency: Knowledge of or ability to quickly develop proficiency with tools such as Canva, SharePoint (SPO), databases, PowerPoint, Excel, Word, iLINX, and Microsoft Teams.
- Organizational Awareness: Understanding of WSDOT’s organizational structure and the broader Washington State agency landscape.
- Regulatory Knowledge: Familiarity with Washington State Records & Information Management statutes (e.g., RCW 40.14, RCW 42.56, WAC 434-662) or ability to develop expertise.
- Records Program Practices: Knowledge of WSDOT Records & Information Services Program standards, practices, and processes.
- Adult Learning Principles: Understanding of adult learning theories and their application in training environments.
Important Notes
- This recruitment may also be used to fill additional positions per business needs.
- This position is eligible for remote work up to 100%, per supervisor approval.
- To review the full Position Description, please follow the directions in the “Contact Us” section of this posting.
- In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
- WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.
Why WSDOT
- Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
- Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
- Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.
Check out this video to learn more: Why WSDOT?
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the recruiter listed.
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at amanda.strebeck@wsdot.wa.gov. Please be sure to reference Forms and Records Analyst 3 #00968 in the subject line.
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