Recruiter

To provide administrative and operational support across the departments and teams; ensuring processes, services are completed and delivered accurately, efficiently, and meet compliance requirements of Narjis.

Job Accountabilities

• Manage the activities of recruitment with external agencies; find new agencies, compare the prices, schedule interviews, update all activities in the Zoho system, and assist with other recruiting administrative support.
• Ensure a positive onboarding experience by assisting with new hire processes; booking flight tickets, employee pick up from the airport, coordinating accommodation, orientation, Absher, Tawakkalna, bank account, and managing the employee delivery processes to clients.
• Provide customer service and employee relations support while maintaining the daily recordings, and log and document issues and resolutions in the Zoho system.
• Design and implement new employee growth and development programs, such as employee mentorship programs, and cross training opportunities.
• Provide first line support for employee inquiries regarding operations, services, and processes; escalates complex inquiries when necessary.
• Manage vacation programs such as vacation planning, tracking, compliance, and assisting in preparing related documents.
• Monitor employees' residency (Iqama) status and submit renewal requests to the Government Relations Officer in a timely manner to ensure full legal compliance.
• Help set up and coordinate employee appreciation events and other service center celebrations.
• Manage and supervise staff accommodation.
• Participate in quality assurance activities.
• Conduct exit interviews, summarize findings, and discuss trends and concerns with the management.
• Manage flight ticketing with approved agencies (New Comer / Re Entry / Final Exit / business trips).
• Manage the full cycle of company purchases.
• Place and update all job postings in various media including online recruitment platforms, recruitment agencies, social media & networks, community boards, and staffing partners.
• Build a hiring strategy that meets business needs and clients' expectations, including diversity, talent brand, and operational excellence.
• Coordinate and handle visits to foreign embassies when required.
• Follow up with agencies regarding employee data and visa matters to ensure all records and processes are up to date.
• Perform all other tasks and duties as assigned.

Qualifications and Requirements

• Bachelor degree in human resources management or equivalent, MBA is a plus.
• 5+ years of experience in an operational role of similar capacity.
• Proficient in Microsoft Office software and ERP system.
• Professional in English.

Required Skills / Abilities

• Strong problem solving and analytical skills.
• Self sufficiency; the ability to work with minimal supervision.
• Strong verbal and written communication skills.