Recruitment Coordinator

Company Description

Seattle Neuropsychiatric Treatment Center (SeattleNTC) specializes in innovative treatments for depression and difficult-to-treat neuropsychiatric disorders, including Transcranial Magnetic Stimulation (TMS), Electroconvulsive Therapy (ECT), esketamine, and more. With locations in Seattle, Bellevue, Tacoma, Bellingham, and Poulsbo, we provide comprehensive care options for our patients.

Our clinical trials program, located in Seattle and Bellevue, is dedicated to advancing research on innovative interventions for psychiatric disorders. We are currently conducting drug (e.g., psychedelic-assisted therapy) and interventional device studies focused on bipolar depression, depression, anxiety, PTSD, adjustment disorders, or other psychiatric disorders. Our dynamic research team includes two managers, several clinical research coordinators (CRCs), research assistants, and several principal and sub-investigators (PIs/Sub-Is) working collaboratively to ensure the highest quality of research and patient care.

Role Description

This is a full-time Recruitment Coordinator (In-Person) to join our growing research team; we strongly value the flexibility to also work between our Bellevue and Seattle locations. This individual will play a key role in supporting participant recruitment and screening across multiple clinical trials. The ideal candidate is organized, professional, personable, and passionate about connecting people with innovative mental health research opportunities.

The Recruitment Coordinator will be responsible for responding to research inquiries, conducting pre-screening calls with potential participants, developing and refining pre-screening scripts to ensure consistency and compliance across studies, and referring individuals who are not eligible for research participation to our clinical intake team for appropriate follow-up or care options.

Key Responsibilities

• Serve as the primary point of contact for individuals inquiring about research participation, providing timely and professional responses.
• Conduct pre-screening calls to assess initial eligibility based on study inclusion and exclusion criteria.
• Develop, maintain, and refine pre-screening scripts to ensure consistent and accurate communication across studies.
• Refer non-eligible individuals to the intake team for appropriate clinical follow-up or alternative care options.
• Collaborate with Clinical Research Coordinators (CRCs), investigators, and clinic staff to schedule screening visits and track participant status.
• Maintain organized and up-to-date recruitment logs, databases, and documentation in compliance with study protocols and HIPAA regulations.
• Support the creation and implementation of recruitment materials and outreach strategies (e.g., digital campaigns, community partnerships, referral programs).
• Prepare recruitment reports and metrics for the study team and management.
• Uphold confidentiality, professionalism, and adherence to Good Clinical Practice (GCP) standards in all communications.
• Provide support for other research-related tasks as needed to assist the study team.

Required Qualifications

• Bachelor’s or higher degree in a related field (e.g., psychology, neuroscience, public health, or similar).
• Experience in human subjects research and familiarity with implementing research protocols.
• Ability to work independently, manage time effectively, and prioritize work in a dynamic environment with multiple ongoing trials.
• Collaborative and skilled at working across multidisciplinary teams, including research, marketing, and clinical staff.
• Resourceful and able to problem-solve effectively while seeking guidance when appropriate.
• Quick learner, adaptable to new systems, procedures, and study requirements.
• Excellent organizational skills with strong attention to detail.
• Comfortable working in a clinic setting and interacting directly with patients and research participants.
• Exceptional interpersonal skills, both in person and over the phone, with the ability to communicate empathetically and professionally.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications (Excel, Word, SharePoint) and the ability to learn new software quickly.
• Experience with Electronic Health Records (EHR) systems such as Epic or Athena, and IRB platforms such as WCG or Advarra.
• Comfort with clinical research database systems (e.g., RealTime, CTMS, or similar tools).

Preferred Qualifications

• Knowledge of FDA regulations, Good Clinical Practice (GCP) guidelines, and other applicable research regulations.
• Prior experience as a Patient Care Coordinator (PCC) or in roles involving direct patient support and coordination in clinical or research settings, particularly within mental health or psychiatric studies.
• Certified Clinical Research Professional or Certified Clinical Research Coordinator accreditation

Pay rates range from $25 to $29 and will be based on the level of training/degree and experience in interventional clinical trials.

Pay: $25.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person