Regional Commercial Professional

Key Responsibilities
A. Order Processing & Data Management

• Process all customer orders accurately in line with UPSD SOP and CRBG Order Booking Guidelines.
• Delete 3-month-old UFOs and clear unwanted pending orders as per prescribed guidelines.
• Maintain real-time accuracy of order data across systems and ensure timely updates.

B. Receivables Management

• Accounting payments promptly, customer adjustments, and claim settlements within stipulated timelines.
• Track and reconcile receivables regularly to ensure accuracy and timely closure of outstanding items.
• Coordinate with internal teams and channel partners to resolve discrepancies.
• Ensure timely accounting of TDS, scrutiny of EMD/SD/BG, and reduction of provision accounts.

C. Credit Control & Reporting

• Review Debtors OS, REB, RES/WIP on a monthly basis and ensure data integrity.
• Adhere to credit control policies, monitor and report exceptions promptly.
• Support the preparation and submission of monthly and quarterly business reports.

D. Operational Review & Coordination

• Conduct structured operational review meetings with Operations to discuss performance metrics, order processing, and receivable status.
• Track action items from meetings and ensure timely implementation of decisions.

E. Reconciliation, Claims & Dealer Visits

• Collect and reconcile No Due Certificates from UPSD vendors every quarter.
• Conduct a minimum of 5 ESA dealer visits per month for reconciliation, claims follow-up, and operational strengthening.

________________________________________
3. Skills & Competencies Required

• Strong analytical and numerical skills
• Conversant in SAP SD , MM & FI MODULE
• Good understanding of receivables, credit management, and reconciliation processes
• Proficiency in MS Excel & MIS reporting
• Strong communication and coordination abilities
• Ability to work under tight timelines
• Attention to detail and process compliance
• Problem-solving and stakeholder management skills

________________________________________
4. Qualifications & Experience

• Graduate/Postgraduate in Commerce, Business Administration, Finance, or equivalent
• 2–5 years of experience in order processing, receivables, MIS, or business support roles (preferably in FMCG/Distribution/Sales Operations)