REGIONAL HEAD SALES & SERVICE – PESHAWAR

Job Purpose

• Onboard, grow, and retain accounts in assigned city and industry segments. Own industry revenue, new accounts, portfolio adoption (Cloud, DICT/Solutions, Mobility, Fixed/Connectivity), and post-sales service excellence. Be the single commercial face to customers and the field champion
  
  

Job Responsibilities

Growth, Revenue and Account Outcomes:

• Deliver quarterly/annual revenue, gross margin, and new accounts targets; own expansion within named accounts.
• Build and run a regional plan by industry; set goals for each industry and team; review weekly and course-correct early
• Drive portfolio mix: execute attach/cross-sell plays to hit product-line targets (Cloud, Solutions/DICT, Mobility, Fixed)
  
  

Industry Execution And Coverage Discipline

• With IGPD, enforce account/industry tagging; close white-space by city; prioritize named prospects and expansion
• Maintain current account plans (stakeholders, buying centers, risks); secure customer references
  
  

Pipeline Creation And Deal Management

• Run daily prospecting cadences and weekly deal reviews to meet pipeline coverage, velocity, and win-rate goal
  
  

Solution Selling And Bid Coordination

• Lead discovery across business, technical, and commercial tracks; position end-to-end solutions (Cloud + Network + DICT)
• Coordinate with Solutions & Delivery Center for architecture, demos/PoCs, SoW inputs, and proposal quality
  
  

Partnerships

• Co-sell with CSPs/SIs/ISPs where relevant; align joint account plans with Cloud Business & Partnerships; harvest partner leads
  
  

Field Intelligence And Feedback Loop

• Capture win/loss, competitor moves, and price-to-win signals; feed IGPD, Products, DICT Center / Cloud Center to sharpen plays and offers
  
  

Cash And Customer Experience

• Ensure timely bill payments and collections; partner with Credit/Contracts on disputes and holds
• Own regional customer experience outcomes in collaboration with Delivery/Service Assurance (issues, escalations, acceptance).
  
  

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

• In principle have a minimum of Bachelors Degree or above
  
  

Work Experience

• Current Level – AM & Above
• Minimum Experience: 4 yrs. or Above
• At-least 1 year experience with Zong at the time of placement and must be a Permanent Employee of the company
• 1 Yr in total at AM & Above for Mgr. Level and 2 Yrs for Sr. Mgr, level
• At least 01 HP & above in two most recent Annual Appraisals with most recent rating as HP for promotion via internal hiring (if only 1 appraisal is done, then that should be HP & Above)
  
  

Skills - Generic: - Skills - Job Specific: - Special Requirement: - Others: -