Regional Head Sales & Service - Peshawar

Job Purpose:

• Onboard, grow, and retain accounts in assigned city and industry segments. Own industry revenue, new accounts, portfolio adoption (Cloud, DICT/Solutions, Mobility, Fixed/Connectivity), and post-sales service excellence. Be the single commercial face to customers and the field champion

Job Responsibilities:

Growth, Revenue and Account Outcomes:

• Deliver quarterly/annual revenue, gross margin, and new accounts targets; own expansion within named accounts.
• Build and run a regional plan by industry; set goals for each industry and team; review weekly and course-correct early
• Drive portfolio mix: execute attach/cross-sell plays to hit product-line targets (Cloud, Solutions/DICT, Mobility, Fixed)

Industry Execution and Coverage Discipline:

• With IGPD, enforce account/industry tagging; close white-space by city; prioritize named prospects and expansion
• Maintain current account plans (stakeholders, buying centers, risks); secure customer references

Pipeline Creation and Deal Management:

• Run daily prospecting cadences and weekly deal reviews to meet pipeline coverage, velocity, and win-rate goal

Solution Selling and Bid Coordination:

• Lead discovery across business, technical, and commercial tracks; position end-to-end solutions (Cloud + Network + DICT)
• Coordinate with Solutions & Delivery Center for architecture, demos/PoCs, SoW inputs, and proposal quality

Partnerships:

• Co-sell with CSPs/SIs/ISPs where relevant; align joint account plans with Cloud Business & Partnerships; harvest partner leads

Field Intelligence and Feedback Loop:

• Capture win/loss, competitor moves, and price-to-win signals; feed IGPD, Products, DICT Center / Cloud Center to sharpen plays and offers

Cash and Customer Experience:

• Ensure timely bill payments and collections; partner with Credit/Contracts on disputes and holds
• Own regional customer experience outcomes in collaboration with Delivery/Service Assurance (issues, escalations, acceptance).

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• In principle have a minimum of Bachelors Degree or above

Work Experience:

• Minimum Experience: 4 yrs. or Above