REGIONAL HEAD SOLUTIONS & DELIVERY CENTER -CENTRAL

Job Purpose

• Own the regional presales, insales and project delivery for enterprise and government opportunities related to DICT, Solutions & Cloud. Co Own Regional Revenue & Solutions targets. Turn customer needs into clear solution outlines and compliant proposals, then drive a clean handover and on-schedule delivery with NOMC/Engineering/Cloud Business Center—ensuring customer acceptance and billing start on time. Build a reusable solutions library and continuously improve win rate, cycle time, and delivery quality.
  
  

Job Responsibilities

Opportunity Qualification & Pursuit Setup:

• Partner with Regional Sales & Services to qualify opportunities, set pursuit plans and bid timelines, and align to the industry play for each account
• Lead customer discovery and produce the solution outline; coordinate detailed architecture, BoQ/BoM, and SoW with HQ DC – Solutions Pre Sales & Project Management and Solution Architecture & Design (and Cloud where applicable)
  
  

Presales Execution & Bid Management

• Own presales activities: demos, PoCs, site surveys, partner quotations, and clear documentation of assumptions/risks
• Build technical write-ups and pricing inputs; submit accurate, on-time proposals that meet approval rules and margin guardrails
• Coordinate internal approvals with Products, Finance, Legal, and Credit/Contracts to ensure proposals are compliant and executable
  
  

Contract Coordination & Clean Handover

• Drive contract coordination so executed terms match the agreed scope, SLAs, acceptance criteria, milestones, and billing triggers
• Prepare the handover pack (design pack, acceptance criteria, project plan, risk log, partner roles) for NOMC/Engineering and confirm readiness
  
  

In-Sale Project Coordination & Delivery Support

• After contract, lead project kick-off; track milestones, issues, and changes; keep the customer and Account Manager aligned
• Work with NOMC/Engineering/IT to ensure quality delivery to the agreed plan; escalate blockers early with crisp status and recovery actions
• Secure customer acceptance and documentation for billing start evidence; close out lessons learned
  
  

Knowledge & Continuous Improvement

• Maintain a regional solutions library (reference designs, templates, checklists) and ensure teams use approved standards
• Capture win/loss and price-to-win insights; feed improvements to HQ DC and Product Owners
• Coach presales and PM teams on proposal quality, scope control, and stakeholder management
  
  

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

• In principle have a minimum of Bachelors Degree or above
  
  

Work Experience

• Current Level – AM & Above
• Minimum Experience: 4 yrs. or Above
• At-least 1 year experience with Zong at the time of placement and must be a Permanent Employee of the company
• 2 Yr in total at AM & Above
• At least 01 HP & above in two most recent Annual Appraisals with most recent rating as HP for promotion via internal hiring (if only 1 appraisal is done, then that should be HP & Above)
  
  

Skills - Generic: - Skills - Job Specific: - Special Requirement: - Others: -