Replenishment Specialist

Title: Replenishment Specialist

Department: Merchandising

Reports To: Replenishment Manager

Hours Required: Full-time, Non-Exempt

Location: Hybrid | Riverside, CA

Compensation: $20 - $22 per hour

The Job

At Jenson USA, we’re passionate about bikes, the outdoors, and the people who love both. Based in Riverside, we’re a leading retailer of all things cycling — from mountain and road to e-bikes — plus a growing selection of camp and hike gear. Our corporate office and warehouse is one of a kind in the region, and many of our team members are riders and adventurers themselves. While outdoor enthusiasm isn’t a job requirement, don’t be surprised if you end up joining a trail ride or swapping campfire stories with your coworkers.

We offer a flexible, welcoming environment filled with down-to-earth people who care about what they do.

In this job, you will ensure Jenson USA has the products our customers love! The successful candidate will work with a team to ensure the company’s inventory on low risk items is regularly replenished and maintained according to the department’s strategy.

Check out who we are here: jensonusa.com

The Benefits

We offer a variety of benefits and perks for full-time employees, including:

• Medical Insurance: 100% paid employee only HMO coverage, no cost to you. If you have other qualifying coverage, you may receive a $150 monthly stipend. If you are out of network, additional costs may apply.
• Time Off: 15 days (3 weeks) of Paid Time Off, 7 Paid Holidays and an extra day off to ride (Bike Day) awarded each year on your work anniversary.
• Employee Purchase Program: Access to purchase our full inventory at cost + 3.5%.
• Retirement Plan: 401(k) Plan with 4% matching.
• Additional Insurance: Dental, vision, and supplemental insurance options
• Flexible Spending Accounts
• Professional Growth & Development Opportunities

Essential Duties and Responsibilities

• Supports the demand planning, forecasting, purchasing, and inventory replenishment process to optimize inventory levels on low-risk items
• Generates supply and demand reports and associated plans that meet company financial objectives.
• Coordinates with other department teams to set order quantities for existing products.
• Develops and updates standard operating procedures applying process efficiency best practices.
• Collaborates with the Category Merchant team to support operations and drive sales.
• Places purchase orders and manages the integrity and execution upon receipt to the company’s warehouse facilities.
• Tracks vendor performance and recommends process improvements regarding vendor relationships.
• Applies logical analysis and problem-solving skills or matters that require escalation.
• Other duties as assigned and determined by business needs.

Preferred Qualifications

• High school diploma or GED equivalent
• Proactive problem-solving approach with changing priorities in a fast-paced environment
• Understands when and how to escalate issues to Category Merchants
• Proven critical thinking and collaborative skills
• Ability to effectively communicate and interact with management and suppliers
• Strong communication skills, both written and verbal
• Strong PC skills (including MS Office applications)
• Technical knowledge of bicycles advised, but not required

Skills/Abilities

• Adaptability - Demonstrates flexibility with change.
• Organization – Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
• Proactive Anticipation of Needs – Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
• Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
• Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
• Team Player – Works as a competent member of the team, willing to provide back-up support for others.
• Computer/Technical Ability – Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
• Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
• Initiative – Works effectively while asking for direction when needed.

Jenson USA is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screen and background check.

Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.