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Reservation Executive
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- Manage and handle incoming reservation requests via phone, email, and online platforms, ensuring prompt and accurate processing.
- Maintain and update reservation systems to reflect real-time availability, optimizing occupancy rates and revenue.
- Provide personalized customer service by understanding client needs and offering tailored travel solutions and recommendations.
- Coordinate with other departments, such as housekeeping and front office, to ensure seamless guest experiences and satisfaction.
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